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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,320 reviews
Nathan's profile image
3 months ago

Took care of sll of my problems. All very nice snd helpful. 

Chris Brown's profile image
Chris Brown 
3 months ago

Most service calls are answered in a timely fashion. However, I've been waiting for a resolution and second opinion on my HVAC. This has been ongoing for a while now since your customer service is a AI text line. 

Valerie's profile image
3 months ago

Responsive and efficient for cost. Good service 

Sondra's profile image
3 months ago

Pro: I like the quick response and the ease of filing a claim. I like that I can pay the membership monthly not yearly. Con: Companies that AHS send out are not always honest. One such who was giving a free review told me that my A/C was leaking freon and I needed to file a claim. After doing so the next company said I did not have a leak. AHS would return their fee. When an items needs to be replaced 30 days to make a decision would be better than 20 days. 

Steven's profile image
3 months ago

Peace of mind knowing that if something goes wrong all I have to do is call AHS and it will be taken care of. 

Billy's profile image
3 months ago
Jennifer's profile image
4 months ago

Dewayne H was very professional and cordial. He explained everything well and put me in touch with his supervisor to complete my repair. I was not super impressed with the repair guarantee or the sales pitch given by the supervisor and went with a different company. 

Jean Owens's profile image
Jean Owens 
4 months ago

They were knowledgeable and corrected the issue in my home. 

Ricardo's profile image
4 months ago

Good customer service, always trying to find a resolution 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,320 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.