American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,100 reviews
Les's profile image
a month ago

Everything has gone very well. Great service, response, and communication. 

Business response:

Hello Les, Thank you for reaching out to us. We appreciate you taking the time to let us know you are satisfied with what AHS has to offer. AHS strives to make their customers happy. If you need anything please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield 

Larry's profile image
a month ago

Phone communication was fine and accomodating but I felt the decision making and repair analysis time was a little slow. Still the issue was taken care of eventually. 

Business response:

Hello Larry, Thank you for reaching out to us. We appreciate you taking the time to let us know where AHS is doing great and where AHS can strive to improve. If you need anything please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield 

Denine's profile image
a month ago

Nice to have coverage on large appliances but sometimes difficult to get a reliable company to compete the work. Sometimes it takes multiple service calls before an item is repaired. 

Business response:

Hello Denine, Thank you for reaching out to us. We appreciate you taking the time to let us know Where AHS can improve and where they are doing well. AHS strives to make their customers happy. If you need anything please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield 

Julia's profile image
a month ago

I am very pleased with everything about American Home Shield. I changed over to them about 3 years ago because I was unhappy with my former company that I had had since I bought my house in 1993. AHS makes everything easy and every Pro they have sent I have been extremely happy with. I have had to call them about my washer, my dryer and just recently, the drain in my bathroom sink was clogged at a point that my boyfriend was not able to get to it. My boyfriend was there when the Pro came, and he was 100% happy with the Pro t... read more

Business response:

Hello Julia, Thank you for reaching out to us. We appreciate you taking the time to let us know you are satisfied with what AHS has to offer. AHS strives to make their customers happy. If you need anything please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield 

Brenda's profile image
2 months ago

I’m giving them a five star because my first experience as far as the company is concerned was good with the service for Plumbing. I needed to speak to someone when I called in because I didn’t understand the process and once I spoke to a live person they explained it and Then a plumber was assigned and then the job was done within 36 hours. 

Aexchange's profile image
Aexchange 
2 months ago

Very happy with coverage, response and price 

Jesus's profile image
2 months ago

Love the service. Dislike the price. 

Cassandra's profile image
Cassandra 
2 months ago

I like the plan, just not the service call being extra . 

Glennon Doyle's profile image
Glennon Doyle 
2 months ago

Home shield warranty is very affordable firstly reliable and a great customer service 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,100 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.