American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,122 reviews
Abel's profile image
7 months ago

I feel like as prices have gone up some coverage has been decrease. 

Business response:

Hi Abel, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Rory's profile image
7 months ago

I've had AHS for several years and it's been great. 

Business response:

That's exactly what we like to hear. Thank you so much for sharing your warranty experience. Have a good day. Best Regards, Stacy 

Mia's profile image
7 months ago

Service is quick and easy. Less stress on me when there’s an issue at home 

Business response:

Thank you for sharing your feedback. I'd like to apologize for not meeting your expectations. Please know that our team will be using your feedback to prevent this from happening again in the future. Sincerely, Stacy 

Walter Willis's profile image
Walter Willis 
7 months ago

Everything is fine with this policy. I would just like to have everything that is transpired. Email to my address is listed with the company. That’s all I need.. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Tracy's profile image
7 months ago

the only problem I have, I left AHS one time, and they promised if I came the visits would stay at 100.00. this was false I called the were suppose refund 50.00 back and it never happened the service were 125.00 each 

Business response:

I hate to hear your experience has caused some frustration. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Carmen's profile image
7 months ago

Overall, I like everything about Home shield. I always have very good results. And their employees are very knowledgeable on their appliances. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Megha's profile image
7 months ago

Technician was very professional and knowledgeable. 

Business response:

Thank you so much for the great review! If there are any other services you need, please visit our website ahs.com. Best wishes, Stacy 

Krystle's profile image
7 months ago

Quick and easy to file a claim, appointments are same day or next day. Repairs have been correctly each claim. Great value for the cost. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Stacy 

Daniel's profile image
7 months ago

The repair person was friendly and went above and beyond fixing the problem. I’ll be a customer for life! 

Business response:

That's exactly what we like to hear. Thank you so much for sharing your warranty experience. Have a good day. Best Regards, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,122 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.