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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Emily S is my rep and she makes this company worthwhile.
It's been really easy to put in work orders, and for the most part the companies they've contracted with have been timely and reliable. Unfortunately one time there was a communication error with a contractor and they never showed up for their scheduled appointment. The status of my work order was that the company had tried to contact me and couldn't (which wasn't true). In this situation, there was no good way to contact AHS to fix the problem. I had to cancel the work order and restart
Locksmith service was Awesome! Friendly and professional **** was great and honest. A true asset to her company and glad she was in the American Home Shield directory of companies. Happy customer!
I've never used American Home Shield until now. My disposal went bad, so they had a guy from Sigmond Plumbing come out. It took two days and I wish that it was a little bit quicker getting to my house. It was easy to request for service, but I wish the online would let you answer a bit more questions and in depth than what it is. There was one where I wanted to say it was leaking and it wasn't working. They're combined and I couldn't answer both of them. Maybe if I could have selected the leaking too, there would have been a... read more
This is my second property with Home Shield. Recently, the downstairs AC unit stopped working. The issue ended up being it was low on refrigerant so it was freezing up the core. Atchley Air came in, diagnosed the unit and filled it full of refrigerant. They did great. I've had that issue before with a different house, and we'll see if it lasts. If it does, then it was successful. If it doesn't, we'll figure out what the issue is.I know their process is good. But one time, my garage door opener didn't work. The contractor wen... read more
The microwave blew and the icemaker on the refrigerator was freezing up to where the ice would get all stuck in it. I submitted the claims to American Home Shield through the online system and the website was simple to use. I was told to call if I didn’t hear anything in 24 hours. It listed the contractor’s number. Complete Home Solution was professional. There was a delay but it was understandable. The guy was good. He did a minor mistake but that was because we were trying to leave and he ended up rushing through the job. ... read more
I had a satisfactory experience with American Home Shield. I made a claim for my air conditioner which was okay and yesterday, a man came and fixed it. The tech was fine and my air conditioner is working fine now.
The air conditioning would not come on. Comfort Pro came and fixed it. My husband said they replaced a capacitor and the tech had the part on his truck. He was very, very nice and he was here on time. Everything's working fine now. We just had a claim on the icemaker in our refrigerator. The ice would like freeze around the icemaker. The man came today and replaced it.
American Home Shield is affordable and it's almost all-inclusive. So it's a great deal and I recommend everyone to them. It's pretty easy to submit a claim online. But when there's a plumbing leak in the wall, the plumber has to open up the wall. But American Home Shield doesn't have in their program to repaint the wall or to match the texture. It's just a wall patch. So that, to me, is a problem because now I'm out of pocket on top of paying American Home Shield the assurance for having to get someone else out there to rema... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,765 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.