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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,473 reviews
STEPHEN's profile image
2 years ago

The support for the HVAC system was fantastic ! ! ! But, I still need some help from a system-wide plumber. I have found that we have a HIGH water pressure system. I have tried to turn down the water valve to reduce the pressure, but I did not succeed. I have several faucets that have leaking issues. I have a toilet to sewer line that drips into the basement, and other issues as well. Please help me find a plumber under our warranty coverage. 

Rolf Hartleb's profile image
Rolf Hartleb 
2 years ago

Friendly, fast, reliable, competent, helpful 

Business response:

Hi Rolf. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Jim E's profile image
2 years ago

always fast to react, and helpful. have NEVER let us down. 

Business response:

Hi JIm, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

laura murray's profile image
laura murray 
2 years ago

I still don't have a stovetop replacement available! Since November 11th !! 

Elise Blalock's profile image
Elise Blalock 
2 years ago

While we've had positive experiences with plumbing and appliances, getting A/C's repaired have been a nightmare. We went with A/C on one floor for 3 months. 

Garry and Monica Steffen's profile image
Garry and Monica Steffen 
2 years ago

They are quick to get us setup for repair and communicate referred company that will be coming tp.our home. 

Business response:

Hi Gary. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Vivian Budd Guevara's profile image
Vivian Budd Guevara 
2 years ago

the response was promptly and service was good 

Business response:

Good afternoon Vivian, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

MOHAMED MOHAMED's profile image
MOHAMED MOHAMED 
2 years ago

Customer Service was excellent and the appliance repair technician that came out was very thorough in explaining the problem and fixing it. 

Business response:

Hi Mohamed. Thank you so much for review of your experience. We strive to provide our members with excellent service on each call. We are here to assist and address your repair needs. Thank you for choosing AHS as your warranty company. 

James Joseph's profile image
James Joseph 
2 years ago

very quick to respond to replacing the frig. Unbelievable. 

Business response:

Hi James. It is great to know that you were pleased with the response time for replacing your refrigerator. We look forward to taking care of your next repair need to you satisfaction as well. Thank you for trusting AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,473 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.