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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They are working on the problem, but it is taking several weeks
Excellent experience. Great service. Quick response.
Business response:
Hi John, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
They are personable and very kind. I enjoy our time.
Business response:
Hi Marissa. Thank you for your positive review. We are so excited to hear that you are enjoying the coverage we offer and the service we provide. We look forward to having you as one of our valued members for many more years to come.
Always willing to assist in any way needed.
Business response:
Hi Sarah. Thank you for your feedback. We are very happy to hear that you have been pleased with the service we provide. Thank you for allowing AHS to take the hassle out of your home repair needs.
Great appeciate the service and response
Business response:
Hi Onmd. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need.
American home shield has been great for us! Each time we have required their assistance it has been quickly forthcoming. Repairs have been done on a timely, professional basis by excellent companies.
Business response:
Hi Sharron. Thank you so much for letting us know about your experiences with AHS. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle and worry out of your home repair needs.
Issue was resolved per agreement in a timely manner.
Business response:
Hi Ellis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Lack of being able to speak to someone when there is an issue,
All servicemen were courteous and on time. My only complaint is that I have never been contacted by AHS regarding my oven pay-out.
Business response:
Hi Fordia. Thank you for letting us know how pleased you are with the service technicians. I am sorry to hear that you were not contacted about your oven pay out. I would be happy to speak with you to assist with a resolution to this issue.
American Home Shield has a 4.8 star rating with 95,473 reviews.
American Home Shield is open now. It will close at 5:00 p.m.