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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with American Home Shield was very positive and very professional. I'm a single woman so when I can find an organization that I trust to take care of my needs, to get the best people to me, I really appreciate that. Recently, I had to get my garbage disposal replaced. I went online, used their website and the portal and scheduled everything. The payment was done there. The subcontractor contacted me within 24 hours. I was very satisfied with their level of professionalism, their skill and their expertise in fix... read more
I had no hot water and I put in the claim to American Home Shield on Friday. I was contacted by the service company on Sunday and they made an appointment for me between 1:00 and 3:00 in the afternoon. That was awesome seeing that I went a whole weekend without any showers, which wasn’t pleasant. The service guy called me up in the morning and said that he was 45 minutes away. He asked me what I was expecting and I said that this water heater is about 15 years old, so it might be replaced. He said he would check it out.The t... read more
The AC made a really bad noise and the fan motor burned up. It quit running so we called Home Shield. A guy from Myers came out and checked it. He went back in just a few hours on a Sunday. He said he had to order a new fan motor and he would put it in as soon as it came. They did and it worked. My wife says it took too long to get the part. It was 10 days before they fixed it. But other than that, it was really good. Having a home warranty is worthwhile.
I had an AC unit issue and I did a claim to American Home Shield. It was getting too cold. Dewpoint Heating & Cooling's service was good. The tech was friendly, very polite, and he did a good job. He sort of explained what the issue was. I also had submitted a claim to AHS one day, and I had a problem with it. I had this other guy do the repair. He said he called AHS and told them what the repair was. AHS told me they didn’t call, and they wouldn’t pay the bill.
We had been out of town and came and air conditioning had frozen. It wasn't working so I called American Home Shield. They sent a guy out here that said the blower went out. He was a young man, pretty nice, professional, and courteous. He did a good job and fixed it, but just the other day, the blower was making noise. I have to call the contractor back and they have to send someone back out here to see what's going on.
I did an online claim to American Home Shield for an air conditioning problem. I had an issue logging in, but I got it resolved, and it was fine. The contractor who was sent came out and fixed the issue in just minutes. Having American Home Shield has been very convenient.
The AC unit that is in this particular house is in the crawlspace. It was getting to be winter, so I went under the house and checked things out. There was water on the ground underneath the unit. I thought that it was just condensate but there was quite a bit of water. So it would be better to have it checked because if something was wrong or the condensate pump wasn't working, that could cause a big problem. It would freeze in the winter. American Home Shield set an. appointment up with a company to come out.I went through... read more
American Home Shield was the easiest to buy and it has been great thus far. We've had three claims and two have been with H&C Electric for pretty much the same electrical problem. Within 30 minutes of submitting a claim, the folks at H&C Electric are on the phone and scheduling a time. We have arc-fault interrupters in the house and they usually have issues. The breakers would flash a code that tells you when they're bad or what's wrong with them. H&C Electric came out and replaced the breakers post-haste. We have a dishwash... read more
AHS was quick to respond to my request and very accommodating when I called for a status.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,767 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.