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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.971,269 reviews
Courtney S.'s profile image
4 years ago

I am a new customer and had my first service request completed through American Home Shield and the repair went very well. 

Our air conditioning wasn't working and we submitted a claim to American Home Shield. They sent All American Services and the two guys who came took care of our problem. So far, AHS's service has been good. 

Dawn's profile image
4 years ago

The shower drain in one of the bathrooms backed up and wouldn't drain. I did the claim online but because I was gonna be out of town for work, they scheduled the service for the first day I was back in town. The tech was very, very on time and very professional. I work at home and he was real quiet. He checked the drain out thoroughly and he drilled it out and got it all to go down like it should. Everything’s working perfectly now. I appreciate the claim being covered and getting it done so quickly. Home Shield worked so fa... read more

Karen's profile image
4 years ago

Our garage doors were squeaking and we needed some maintenance done on them. I submitted a claim online to American Home Shield and in a couple of days, their contractor Garage Door Pros came to our place. They did a good job and everything went fine. The tech applied some lubrication on the door and when he did that, the squeaking stopped. He said that we needed to do maintenance on it. 

Daniel's profile image
4 years ago

I submitted a claim to Home Shield for a garbage disposal. It was easy. The systems are easy to use and intuitive. The people have been positive and helpful. The contractor was friendly, knowledgeable and skillful. It was great. It was a repair. There were some things that lodged in there. The garbage disposal might sound a little different, but it works. Overall, we have been happy with everybody who has come out. Also, Home Shield has been a great service. They're professional. Plus, we moved into a house that had a lot of... read more

Rocky's profile image
4 years ago

One of the outlets was installed incorrectly and the wires got loose and we stopped getting power to one room. Whoever installed the outlets in this house either didn't tighten them up all the way or they put the wires in wrong. I submitted the claim online and the guy that came out fixed it. He also wore a mask all the time he was here. AHS is pretty great. It lets me know when the technician is on the way. 

Norma's profile image
4 years ago

There was a clog outside in the line and the contractor American Home Shield sent out unclogged it. The tech got it cleared. But it flooded the entire living room and I told the company that when I made the call. They said the floors were covered. I tried to call them back to find out what I had to do to get my floors taken care of. But I simply can't get through. This has never happened before. Now, I have a problem with my floors because the toilet overflowed and the floor panels are coming up and they're soaked. The plumb... read more

Marlyn's profile image
4 years ago

AHS is a good insurance company and I have three units with them. Recently, the AC in one of them wasn't cooling and the temperature inside the house was so hot like the one outside. I called American Home Shield and told them about it. They gave me the number of Anthem Mechanical Palm Springs and put in an order. Then, I called Anthem. While waiting for them to come in, we put a lot of ice in the room and in the fan. When they came out, they fixed the aircon and now it's working. They were good and I had no problem. All in ... read more

Heather P.'s profile image
4 years ago

My ac tech was timely and professional. For all the years ive had homeshield the service providers have always been curtious and knowledgeable. That is why i continue to carry appliance insurance. Speedy repairs and competant techs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 71,269 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.