This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had American Home Shield for years and I've only had one issue, which was taken care of immediately. Last year, one of their subcontractors tried to sell me a contract with them, personally, for a new furnace when I had this coverage. I didn't bite, but it made me second guess that my coverage was good. My son-in-law took care of that. It was very unusual to have that happen and we called the warranty company and complained about it. Other than that, over the years, I've never had anything happen that I haven't expected... read more
The condenser of the AC was not working. The claim submission was a little bit difficult for me because I was not familiar with the AHS process. The other issue was that it was not possible to reach them during the off days, especially on Saturday, Sunday. Other things were good. A-US Air Conditioning of Texas came out and they replaced the condenser. It's working now.
I had a plumbing issue where The Clogfather came out. The techs did a very good job and they were very professional. They shut off all the water then they changed out the faucet. They put one of those new sprayer things in, too. They told me what they were doing and while they were here, they had masks and observed distancing. And since the service, everything's been fine. But when our washer broke down, the techs couldn't fix it because something was wrong with the drum. It was bent or something. So we had to buy a new one,... read more
The pool motor was just making a humming noise and I called American Home Shield and told them that my pump wasn't working. Everything went well with AHS. They immediately responded to my call and they made contact with the local company. The company notified me and was here within 24 hours, and the repairs were done immediately. They had the part with them and replaced it. I was completely satisfied.
I feel very good about American Home Shield. So far, the service has been very good and I'm happy. The contractor for the AC did a great job. They were prompt. The service guy was professional. I put the claim in on a Friday and the weekend went by but that following week, he was in touch. He sent text messages to say when he was gonna get here. Everything he did was perfect. We just bought this home and American Home Shield offers a service to rekey. They scheduled a locksmith to come rekey the place. I haven't heard from t... read more
Very happy with AHS. They are very efficient and the companies they use for repairs are prompt and finish the job in a timely manner. Would recommend AHS to friends and family
I called American Home Shield because I had issues in the house. AHS was kinda grouping the issues as to who should see them. One thing that was wrong was my stovetop or range as the burners that sit on top of an island were not working. Our gas was working and so was our electric in the house. Our electric bill and our gas bill were been paid as well. I also told AHS about the fact that I had a leak or I had something that was showing itself on the floor. It was in front of the dishwasher but our I didn't say that the dishw... read more
American Home Shield is doing what they said they would do. My experience with them has been great. They do provide service they said they're gonna provide. It's timely. It's easy. It's worth it. Recently, my air went out. It was still blowing but not cold air. It was hot and unbearable so I needed to call American Home Shield and get it fixed. It was a Wednesday or a Thursday that I called but the contractor couldn't get to me until that Monday. They had to come out a couple of times. The first time, the guy said it was the... read more
I'm getting older and I can't crawl around and do stuff like I used to. That's why I took a warranty out. And so far, I've been satisfied with it. When I have a problem, I call it in. And then, most of the time, Home Shield has been Johnny-on-the-spot. Almost the same day. Recently, my garage door quit going up or down. I called the contractor up and it was the garage door opener, not the door. Ace's Garage Door Repair and Installation came out and fixed the door opener just a bit, and was gone. They did a great job. The con... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.