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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our AC was low on freon and it was leaking. AC Wizard did something where the valve covers on where you put the Freon in. They used the Teflon tape and didn't get any parts. But they said that was where the leak was and with the tape and the new nuts on it, it wasn't leaking anymore. The AC seems to be okay right now. This is the first air conditioning call I've had in a while and the people were fine. They showed up when they were supposed to and they had their mask. They’re professional, put the covers on their shoes when ... read more
We had a leaky water heater and we were notified that within a day or two, someone would be out. We weren't in a rush, so I let them know that it was okay. The contractor that came was great. The water heater blew out and he replaced it. It's been working great since.
My experience with American Home Shield was great. The guys came for the air conditioner. They checked and changed a part and everything was good. The only thing was it was a long weekend so they came on a Tuesday.
Air Pro Master was prompt in coming out and fixing everything. I did the claim online at 8:00 in the morning, paid the $100 and then American Home Shield called me once I submitted that. Air Pro Master then came out the same day that afternoon and they had everything with them. They did a temporary install and then they came back, fixed the pedestal part, and then they came again and reinstalled it permanently.The person that they sent out was good. I don't know much about water heaters and never went through this before and... read more
The AC was hot and it wasn't blowing cold air in the house especially on the first floor. The tech from Next Generation Air came out in four days and fixed it. He was able to repair it in one day. I've had other claims with Home Shield before and they went well. It's easy having their warranty. There's one place to call and I don't have to switch around for repair people. Also, they always come when they say they're going to come.
I had a plumbing order that was put in and AHS sent the plumber out, which did not work on the whirlpool tub. I could have gone to work and avoided sitting at home that day. So AHS scheduled another plumber to come out to service it. Other than that, I don’t really have any complaints about American Home Shield.
American Home Shield is great. Every time I call them, they seem to come through and fix whatever the problem is. It's nice knowing that if something does go wrong in my home, they're gonna come through and get the problem fixed and addressed. I've never had a problem with them ever. Recently, there was a major water leak. I shut the water off to the house, called American Home Shield and they went through the process. I told them there's a local company here. Where we live is very rural. It's out of the way from everybody e... read more
Thus far, we've had three big deals. Our dishwasher went from, "Okay, it's running," to, "Nothing." It stopped working. We called Home Shield and they sent a tech from BRM Services who was good and got our dishwasher working. He got it done right away. He thought it wasn't that big of a deal, but it is when your dishwasher doesn't work.We also had a furnace issue in the middle of a big cold. And one year, we were coming back from Thanksgiving at my in-laws in Illinois. We had been gone for 10 days. We came back and our house... read more
Everything with True Master went great. My mother-in-law said the guy came in with a mask on and was clean. We keep a bottle of hand cleaner right by the door and the guy cleaned his hands and told her what he had to do. He worked on it for about 2.5 hours then he ran into a problem. He called somebody 'cause he was on the phone. He actually ran an ohm test on a wire that goes from the outside condenser up to the actual control board and found a break in the line and fixed that. That was the whole thing. It was just a little... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.