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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,811 reviews
Larry Fondse's profile image
Larry Fondse 
3 years ago

Home Shield responded promptly to my call, had repairman on site first thing next morning. Couldn't ask for better service, big thankyou. 

Business response:

Hi Larry. Thank you for the positive review. We do our best to provide our members with prompt and reliable service so we are very excited to hear that someone was out to take care of your repair need so quickly. Thank you for trusting AHS. 

Mark Cumberbatch's profile image
Mark Cumberbatch 
3 years ago

Air Conditioning fan went out with temps in the upper 80's. Called in to AHS. A technician was quickly assigned and the malfunction corrected with little fanfare. There is/was an older person in the home so this expedited service was much appreciated. 

Business response:

Hi Mark, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Michelle M LaGuardia's profile image
Michelle M LaGuardia 
3 years ago

My problems are resolved quickly and easily. They are very responsive and cover a lot of my costs. 

Business response:

Hi Michelle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Patricia's profile image
Patricia 
3 years ago

Good customer service. Great contracted out companies. 

Business response:

Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ambra Napier's profile image
Ambra Napier 
3 years ago

They were prompt. Had our air conditioning unit repaired fast. 

Business response:

Hi Ambra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Lynette COLLINS's profile image
Lynette COLLINS 
3 years ago

Have had AHS since 2013. Every time we've needed service it is easy to schedule, the vendors are prompt, and AHS customer service has been wonderful. 

Business response:

Good morning Lynette, Your patronage is more than appreciated. We appreciate your feedback and will continue to provide you with great coverage and a quality customer service experience. 

Michael W Glaze's profile image
Michael W Glaze 
3 years ago

Pretty quick and a new washer was covered and installed. However, my old washer had a stand/drawer which the new one did not. 

Business response:

Hi Michael, We appreciate your feedback and hope you continue to enjoy AHS and the washer replacement. 

Elizabeth Campos's profile image
Elizabeth Campos 
3 years ago

Love how easy it is to submit a work order 

Business response:

Hi Elizabeth. We are so excited you let us know how easy it has been to request service. Thank you for allowing us the opportunity to be of service to you. We are so glad that you chose to be an AHS valued home warranty member. 

Marilyn Craig's profile image
Marilyn Craig 
3 years ago

As a (retired) customer/member, they offered me a renewal contract that was in my budget. Thank you! 

Business response:

Hi Marilyn. Thank you so much for the positive review. It is great to hear that you are pleased with the plan you were offered. We look forward to working with you and taking the hassle out of your home repair needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,811 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.