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3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Home Shield responded promptly to my call, had repairman on site first thing next morning. Couldn't ask for better service, big thankyou.
Business response:
Hi Larry. Thank you for the positive review. We do our best to provide our members with prompt and reliable service so we are very excited to hear that someone was out to take care of your repair need so quickly. Thank you for trusting AHS.
Air Conditioning fan went out with temps in the upper 80's. Called in to AHS. A technician was quickly assigned and the malfunction corrected with little fanfare. There is/was an older person in the home so this expedited service was much appreciated.
Business response:
Hi Mark, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My problems are resolved quickly and easily. They are very responsive and cover a lot of my costs.
Business response:
Hi Michelle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good customer service. Great contracted out companies.
Business response:
Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They were prompt. Had our air conditioning unit repaired fast.
Business response:
Hi Ambra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Have had AHS since 2013. Every time we've needed service it is easy to schedule, the vendors are prompt, and AHS customer service has been wonderful.
Business response:
Good morning Lynette, Your patronage is more than appreciated. We appreciate your feedback and will continue to provide you with great coverage and a quality customer service experience.
Pretty quick and a new washer was covered and installed. However, my old washer had a stand/drawer which the new one did not.
Business response:
Hi Michael, We appreciate your feedback and hope you continue to enjoy AHS and the washer replacement.
Love how easy it is to submit a work order
Business response:
Hi Elizabeth. We are so excited you let us know how easy it has been to request service. Thank you for allowing us the opportunity to be of service to you. We are so glad that you chose to be an AHS valued home warranty member.
As a (retired) customer/member, they offered me a renewal contract that was in my budget. Thank you!
Business response:
Hi Marilyn. Thank you so much for the positive review. It is great to hear that you are pleased with the plan you were offered. We look forward to working with you and taking the hassle out of your home repair needs.
American Home Shield has a 4.1 star rating with 140,811 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.