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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we moved in, the AC was just running and running and running, but it was not cooling. So before it blew up the unit, I went ahead and called AHS. They got me an appointment at a good time. The guy came out and he was amazing. He was prompt. He was very professional and very friendly. He took care of all of it without any issues and he did it in a timely manner. He asked that everybody wear a mask when he was in the house. So we wore a mask and we did what we needed to do and stepped out.He was prepared and he was absolu... read more
I call in and speak with the rep when filing a claim. Once I get through, sometimes it seems to take a while to pull up the account for whatever reason. But I've managed to get through that. JP Plumbing & Heating came out recently and the guy was absolutely outstanding. I cannot say enough good things about him. If we have issues in the future, there is no question we'll specifically request him. He was a lifesaver for our situation with the water heater going out. It was 14 years old and parts just weren't available or acce... read more
The air conditioner stopped working and the contractor that American Home Shield sent out was very good. He was very friendly and the repair was very brief. As soon as I told him what was happening, he knew immediately what needed to be done and he fixed it. It was awesome. The AC has been good since then and we haven't had any trouble. This is the only experience that we've had that we had to use AHS for and I was very happy with how quickly it worked. It was very positive and we were happy to know that we had it. Based on ... read more
We had a new floor installed and the flooring people had to remove sort of a sink in our laundry room. They realized when they went to turn the water supply off to the sink that it was leaking. So they couldn't move the sink until the plumbing issue got fixed. So we had to call American Home Shield and then Clear Flow came out. They were here and fixed it very quickly.The claim submission is pretty simple. Initially, I would call in and then I figured out logging in and submitting tickets online through the website. I also p... read more
I submitted my request at 8:30 PM the night before. The contractor was in touch with me a little bit after 8:00 AM the following morning, came and did the repair. The guy was a gentleman. I had a great experience with that one. Submitting a request simple and going online is easy. Going online is the simplest way to do things with American Home Shield. I have called before and that was easy as well. I'm one of the lucky people that have gotten a warranty and I've needed it several times. That way, it's already been a good de... read more
Aeon Blue Pool and Spa came out for a claim repair. The experience went so well. My pool wasn't heating. They asked me to take a picture of the unit for them. I sent them the picture, they came out the very next day, replaced the parts and everything was operational within 24 hours.
I've had some bad experiences using American Home Shield in the past, but on the most recent one, which was three weeks ago, it was great. They sent Heros Plumbing Service and the guy who came was really good. He had to diagnose the problem because we were getting shocked by either our garbage disposal or our dishwasher. He was able to diagnose the problem as a hose on the faucet that was spraying water underneath the cabinet and it was causing everything to short out. So, once he diagnosed the problem, he had to order the p... read more
We had a gas leakage here at the house and American Home Shield was able to direct us to Access Plumbing. Access Plumbing gave us a heads-up of when they were gonna come out. They came here for two accounts. They came here the very first time, but there was a family issue. They were here to help me with that. And then they came the second time and they were able to get the job done within that day. They communicated very well what they were doing. They walked in and out. It was all very well and I trusted them. They were abl... read more
American home shield responded to my problem very fast and had installers here in one day.. I'm very happy with AHS and would recommend them alwats.Great job AHS. Thanks alot
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,763 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.