This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No issues with AHS past three years, all service call has been professional and prompt.
Business response:
Hi Herb, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
It took 4 weeks + to replace water heater
Every conversation I had with AHS was good but there was a delay in getting an answer and moving forward as I was not notified timely of a decision. However, when I did speak with someone, they were very helpful and I am awaiting a new dishwasher so I will be better able to rate them once I receive it :)
Timely and fast response, Fixed and completed the job right the first time
Business response:
Hi William. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
They're prompt and professional; aleats solves my problems.
Business response:
Hi Mona, Your feedback in regard to your American Home Shield experience is more than appreciated. I hope you continue to enjoy the coverage and service we provide.
Awesome response time East scheduling great customer service
Business response:
Hi Donald. We are so happy to hear that you had an awesome service experience. We are here to take the hassle out of home home repair needs. Thank you for choosing AHS.
Unfortunately, I had to use my warrant twice before even moving into my new home. The staff and timeliness of their response to get someone out to help was exceptional. I would highly recommend them to anyone.
Business response:
Hi Lynn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
We think it is great! I wish that we had gotten the service a while ago. It has really been a great success. We would recommend it to our family and friends any day.
Business response:
Hi Kara. This is so great to hear. We really appreciate you taking time to let us know how pleased you are with AHS. We look forward to working with you again and thank you for choosing AHS as your warranty company.
Fast reaction to the request, but the tech told me I need an appliance replaced and it's been a month and I haven't heard from them
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,692 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.