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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a new home and as part of that contract, the washer and dryer were left behind at the request of the seller. Upon moving in, we discovered initially that the dryer was not heating and identified that it was a gas dryer. We turned on the gas and that helped the heating portion of it. But we noticed after it sat for 30 minutes unused that there was a smell of natural gas. It wasn't overwhelming but it was noticeable. We turned off the gas then contacted American Home Shield, which was also part of the home purchas... read more
I had a refrigerator that needed repair, and everything worked out good with my claim on it. There was a refrigerator that was in my garage that I thought I couldn't use anymore. Now, it's cooling and I'm able to use it as a second refrigerator. It was simple submitting the claim through American Home Shield. I just called and I told them what the issue was and they sent somebody out to see what the problem was. We had to wait about three weeks for the part, and the person called back when the part was in, and then they came... read more
All Comfort came in a week earlier and they had to replace a couple of parts on the air conditioner, and they got it working. Three days later, both the unit in the house and outside were both working but there was no air coming out. So, we called them back. They came in and said that it was because it needed Freon, which was a little weird because they were here a week before and the Freon was just fine. They said that one of the hoses was leaking but it wasn't leaking the week before.We asked the guys if it was possible th... read more
Quick response in helping me with my problem. Appointment was with a qualified repair man who arrived promptly at the appointed time, who was friendly and explained what the problem was and that he would be able to fix it.
My garage door opener had an issue. I filed a claim with AHS and it was very easy and simple. I did it over the phone and it was very fast. Then, the contractor who came out was good and since the repair, the garage door opener has been working very well.
American Home Shield's reps helped us out and let us know how to file claims. The contractors that they sent out were very professional, too. They did a great job and were quick.
Excellent service, technicians where considerate and friendly, they put covers on their shoes to enter home. Repair took place in a very timely and professional manner. Would use them again.
We had the garage spring changed a little earlier in the year and the gentleman from Flash Garage Door said they had to adjust something related to that change. They worked really promptly on it and got it done quickly. We've used AHS a few times and the people that they've sent out have been knowledgeable and worked really well.
I'm a Realtor and I've been using American Home Shield for at least 35 years. We are pretty active in the North Dallas area. We put a seller's coverage on every listing that we have. We let them know that the buyer may make another choice, but in the meantime, we want them to be covered. I also have about 14 rentals that I have American Home Shield on so I have a pretty good feel for the kind of service that they give. I have certain people that are preferred vendors but I can't always get them. Sometimes I have to call at f... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.