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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a computer that I had just moved back in my home office. I plugged it in and then the next couple of days, it died. I took it in to get checked and they said that it shorted. So, I had to buy a new one. I thought maybe the computer was bad. Later, I went to plug something into another plug, same room, next wall. As I went to plug it in, I saw sparks come out. But I also noticed there was a flickering in one of the light in the kitchen. I got nervous. I thought maybe there was a short in the line, and thinking that I di... read more
Someone with Air Solutions came out for our air conditioner and out took care of me really well. I really liked him. He told me what was wrong with the AC and he said he would be back if they found the part. Within a couple of hours, they had the part and he returned. He was really nice about it so everything was fine. The AC is running perfectly. The contractor was fine too and they kept me up to date all the time.
I was not getting any ice on my refrigerator and the contractor came the next day after I put my claim in to American Home Shield. The technician had to defrost it and had to wait for the part to come in. But he was good and I got my ice working. He was genuinely nice and I love him.
A company came to do the dryer. Then the guy said he'd look at my ice maker. He said that he would order the part and he would need to call back. I never heard from him. So, I called the company and left a message. But nobody ever got back with me. So I called Home Shield again and they set me up with another company. The lady was really nice and got everything fixed for me. The technician who came out was a good guy. He got in and out and took really good care of us. Everything was good since. American Home Shield was great... read more
The outlets were coming on and off and we couldn't figure out what was going on. The guy that came was very nice and very helpful. He figured out the problem in a short amount of time. I would send him to anybody's house. He was very kind, delightful and considerate. He listened to what you had to say. He is a very good asset. The thing I didn't like about the claim was it was a Thursday and no one from the electric company that American Home Shield sent out called until Monday. It took a long time for the company. The rep s... read more
The water pipe to the hot water heater was leaking in the ceiling. Hers and His Plumbing came out and the plumber had to replace the pipe. He had everything in his truck. He also had a mask on. I feel really good with the coverage from American Home Shield. But I had damage on the ceiling because of this leakage and American Home Shield said that it was a secondary issue. So I had to come out of my pocket to get that fixed. I had a little issue with that because to me, it was all related. If it wasn't leaking, it wouldn’t ha... read more
Every time I used the washer, it was flooding water out of the front of the washer. I went online to let American Home Shield know of the problem and their website was pretty easy to use. I was told I would be called the next day, which I was, and a tech with My Appliance Repair was out the next day. He banged around a lot and it sounded like he was beating the washer to death. But he knew what he was doing and he fixed the washer. It's fine now. And with the repair, I don't have to put towels underneath the washer every tim... read more
I was very happy with the service I got,will be calling again when I need work again.
We had a runny toilet and a drippy faucet. I filed a claim online and was contacted by the provider that was gonna come out to do the repairs. They scheduled the time and a tech came out and fixed both issues on the same day. He was very friendly and prompt. He did what he needed to do and left. I was very satisfied with it. When we had plumbing issues before, they had to order parts. So far, we've been very satisfied with everything Home Shield has done and we're glad that we have the policy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,764 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.