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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Replaced toilet 3 weeks ago ant that was fine, but I'm waiting 2 1/2 weeks for hot water heater!
Business response:
Hi Kathy, I hate to hear about the delay in service with AHS. I would be glad to speak with you to assist with a resolution to the hot water heater.
Always have a professional representative come out and work proficiently
Business response:
Hi Wanda. Thank you for taking time to let us know about your service experience. We are really happy to know you have been pleased with the service you have received from AHS. We look forward to providing you with this same level of service for your next repair need as well.
Always quick and friendly when handling claims.
Business response:
Hi Brooke, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They are easy to deal with. Customer focused. They react quickly and have been very satisfied with the repair vendors they use.
Business response:
Hi Mark, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The timely service when calling for home issues
Business response:
Hi Vanessa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
We have always had prompt service. No issues with getting anyone out to fix the issue. Preseason checks are great!
Business response:
Hi Catherine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS has been good so far especially with my one service request. As a new customer, I don't feel we've had enough time together for a true rating. However, two coworkers suggested that I give AHS a try and so far I'm not disappointed.
Business response:
Hi Sherri. Thank you for taking time to rate your experience so far. We appreciate you allowing us time to show you the value in having AHS as your home warranty company. We can't wait to provide you with your next great service repair experience.
They work with you through your problems
Quick response and service. The repairers were all great to work with.
Business response:
Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,636 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.