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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,779 reviews
Ann's profile image
Ann 
3 years ago

At first it was all hard for me to understand. But as I moved through choices & read all I could I got more familiar with the process. The very first person I talked to though was very knowledgeable & definitely alleviated my stress & misunderstanding. The delivery fellows were wonderful as they quickly installed my washer & ran a quick water test. Very nice in the long run. Hardest thing is waiting & having to go to laundromat. 

Business response:

Hi Ann. Thank you so much for taking time to tell us about your experience. We want you to know you can always count on AHS to take the hassle and worry out of your unexpected repair needs. 

Judith R Watkins's profile image
Judith R Watkins 
3 years ago

Timely reply and cooperative assistance in taking care of problem 

Business response:

Hi Judith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

William Howells's profile image
William Howells 
3 years ago

Fast and effective and doesn't force low quality providers on us. 

Business response:

Good morning William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Gayle Smith's profile image
Gayle Smith 
3 years ago

Customer service is great. The Tech that came to my home explained everything and was professional 

Business response:

Hi Gayle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Michele M. Chasse's profile image
Michele M. Chasse 
3 years ago

I have had 2 emergencies lately - and the response time was so quick. 

Business response:

Hi Michele, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Raul Abejuela's profile image
Raul Abejuela 
3 years ago

Very helpful and concerned about my situation 

Business response:

Hi Raul. Thank you for the 5 star review. We want you to know you can always count on AHS when you need us. We really appreciate you taking time to let us know how we are doing. 

David McCune's profile image
David McCune 
3 years ago

Good but very expensive. Most repairs inexpensive. 

Business response:

Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Herb's profile image
Herb 
3 years ago

No issues with AHS past three years, all service call has been professional and prompt. 

Business response:

Hi Herb, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

MARGARET SUE ROSS's profile image
MARGARET SUE ROSS 
3 years ago

It took 4 weeks + to replace water heater 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,779 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.