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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,821 reviews
Sharlene Husky's profile image
Sharlene Husky 
3 years ago

I always have a good experience. The company is very professional and extremely fair when assessing a repair. 

Business response:

Hi Sharlene, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Jim Hamblett's profile image
Jim Hamblett 
3 years ago

I had a dryer that needed repair. I submitted a claim and in a matter of minutes I received info on the repair service . Dave's Appliance Repair did a great job. 

Business response:

Hi Jim. We are so happy that you took time to let us know about repair experience. with your dryer. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you. 

Sharyn Deeringer's profile image
Sharyn Deeringer 
3 years ago

There when I needed AHS. Service people sent always did a good job. We are pleased and will continue to use AHS. 

Business response:

Hi Sharyn. We really appreciate the positive review. It is our goal to provide your with dependable service each time you need to use your warranty coverage. We want you to know you can always count on AHS when you need us. 

Lonnie Hunter's profile image
Lonnie Hunter 
3 years ago

It's totally worth it. The professional service they provide. The savings are very good and I appreciate the fast responses and the repairs are great. Thanks 

Business response:

Hi Lonnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Vicki Barton's profile image
Vicki Barton 
3 years ago

Fast and efficient in replacing out refrigerator. 

Business response:

Good afternoon Vicki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Gail Delaney's profile image
Gail Delaney 
3 years ago

It was easy to set up a service appointment online. I was, however, shocked that $100 was charged to send someone out. 

Barbara Krueger's profile image
Barbara Krueger 
3 years ago

They were on time. Installed the water heater and took the old one with them. Great people to work with 

Business response:

Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tiffany Moore's profile image
Tiffany Moore 
3 years ago

The customer of each vendor and helpful staff at the call center 

Business response:

Hi Tiffany, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Barbara Smith's profile image
Barbara Smith 
3 years ago

The service is wonderful but sometimes I wonder if it would make more sense to save the enrollment fee and $100 service fee and put that money into brand new appliances. My things are all 20 years old. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,821 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.