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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called American Home Shield for a toilet that was leaking. The guy came when he said he was gonna come. He was polite and professional. It didn't take him long to do what he needed to do. He even put a toilet seat on for us. He was very friendly and helpful.
Excellent and timely professional service. I submitted my work request on line and I received feed back from American Homeshield the same day. I would recommend AHS without hesitation.
When we bought our first house, we had a lot of issues with it. Even though it was under warranty, they didn't repair it that good. One of my friends has the service of American Home Shield and she loved it and told me about it. So when we bought our second house, I looked AHS up and I have loved it ever since. I've had them for a while now. Every time they've come out, I haven't had any issues. Even I had one instance where we had a part got repaired and then a couple of weeks later, it went out again. We had no issues gett... read more
I’m very happy with AHS. When we bought our first house, our agent got us a year's worth of service with AHS because that was her gift to all of the homeowners who bought homes from her. That was in ‘99. I like that AHS saves us money. When something happens or goes wrong, we pay $75. I only had one problem and that was when our dryer went out. They said something got caught in a motor. The motor’s old and they couldn’t tell if that was the reason that made the dryer go out. AHS didn’t pay that. Other than that, I have never... read more
The guy came out three times for two different problems. The first one was the air conditioner that was not turning on at all. He had some issues fixing it because there were three or four compounding issues. But he got it fixed the first time. He also gave me good notification on when he was gonna be out there and he showed up on time. He was great and friendly. The next day, it wouldn't turn off. Then some other stuff happened and it wouldn't turn back on afterwards. I called American Home Shield and had the contractor red... read more
My air conditioner was clicking on and off and it was like the breaker kept breaking. Noland Harper then came out when they were supposed to, and they did what they were supposed to do. They were wonderful and now, everything's been working fine. Also, I called American Home Shield because no one is answering the phone, and I didn't wanna just go and pay money. I was trying not to pay the money until they came out because I'm still waiting for my dishwasher since May. I paid for that and here it is, September, and it's still... read more
I had a plumbing issue and then I had the washer. I just submitted those claims online, and then the provider contacted me and we set up an appointment. And then, they came out and fixed everything, and that was it. Both contractors worked very nicely and they did what they were supposed to do. They had to order a part for the washer and it hasn't come in. But somebody from Home Shield called me and let me know that it would be a lot longer than what they had intended so it's not going to be fixed until October. That's fine.
The house was being sold and the inspector said that the AC needed some service and some Freon 'cause he was getting a low reading. So we had a maintenance call for it. I had a sump pump issue and the way that it was handled was very terrible. We had rain coming down and the sump pump stopped. I wanted to see if I could get somebody, which was very difficult. They told me to call back within three hours which meant that I would've been dumping the water for three hours. So I requested to see if I could get someone myself. I ... read more
My AC wasn't cooling down. I called American Home Shield and their reps told me their contractor A-US Air Conditioning of Texas, Wichita Falls would be out within 24 business hours. The tech texted me and told me that he was on his way. He called me again to tell me he was on his way 45 minutes later. He knew what he was doing and got the job done. Everything has been great since then.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,766 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.