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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,856 reviews
Kim W's profile image
3 years ago

I've been with them since Jan 2021 and it's been a pleasure very prompt and on time 

Business response:

Hi Kim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

grover b barnett's profile image
grover b barnett 
3 years ago

the times that i have had to call them to schedule a repair, it was fixed quickly and right the first time 

Business response:

Hi Grover, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gomes Lisa's profile image
Gomes Lisa 
3 years ago

Excellent service and great a home warranty policy 

Business response:

Hi Gomes, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS! 

M. Nielsen's profile image
M. Nielsen 
3 years ago

Heard about American Home Shield while watching This Old House, I gave them a call to talk about pricing and details about submitting claims when needed they answered all my questions 

Business response:

Hi M. Nielsen. We greatly appreciate your time to provide a review of your experience. It's very good to hear that your questions were answered to your satisfactions. We want you to always know you can count on AHS when you need us. 

Jo Ann Thoreson's profile image
Jo Ann Thoreson 
3 years ago

They were very thorough and fixed our problem completely. 

Business response:

Hi Jo Ann. Thank you for taking time and letting us know how we are doing. We always do our best to provide efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for trusting AHS. 

Marge schueler's profile image
Marge schueler 
3 years ago

Technician was professional, on time, knowledgeable 

Business response:

Hi Marge, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Brad Mattson's profile image
Brad Mattson 
3 years ago

Always fast to get my problem fixed. Can call or email and they are prompt in getting back with you. 

Business response:

Hi Brad, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

John Davidson's profile image
John Davidson 
3 years ago

Good response. When you call and talk to someone chances are the are goi g to have a thick foreign accent. 

Business response:

HiJohn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

James Borror's profile image
James Borror 
3 years ago

Only used them once, but they responded right away and got me scheduled. 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,856 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.