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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,779 reviews
Vicki Barton's profile image
Vicki Barton 
3 years ago

Fast and efficient in replacing out refrigerator. 

Business response:

Good afternoon Vicki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Gail Delaney's profile image
Gail Delaney 
3 years ago

It was easy to set up a service appointment online. I was, however, shocked that $100 was charged to send someone out. 

Barbara Krueger's profile image
Barbara Krueger 
3 years ago

They were on time. Installed the water heater and took the old one with them. Great people to work with 

Business response:

Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tiffany Moore's profile image
Tiffany Moore 
3 years ago

The customer of each vendor and helpful staff at the call center 

Business response:

Hi Tiffany, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Barbara Smith's profile image
Barbara Smith 
3 years ago

The service is wonderful but sometimes I wonder if it would make more sense to save the enrollment fee and $100 service fee and put that money into brand new appliances. My things are all 20 years old. 

Trisha Harp's profile image
Trisha Harp 
3 years ago

We have had a great experience with AHS over the years we have owned our house. They are quick, reliable and financially, it has worked out for us over time. 

Business response:

Hi Trisha. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS to provide you with warranty coverage you can depend on. 

John Schlank's profile image
John Schlank 
3 years ago

I've used them several times in the last year. I always got contacted quickly by the tradespeople who came here and fixed the problems. I've more than gotten my money's worth, especially calling for plumbers and electricians, both of which, even counting the $100 fee per call, would have cost more than the yearly cost of AHS. 

Business response:

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lenora Reyes's profile image
Lenora Reyes 
3 years ago

When work on my house need to be done they find people to help with my situation at time time. 

Business response:

Hi Lenora. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in your AHS warranty. 

Kathleen C Cruz-Moyet's profile image
Kathleen C Cruz-Moyet 
3 years ago

This company is great. Always very professional. My mother had this company also when she bought her house about 30 years ago and just amazing. It is worth the membership. 

Business response:

Hi Kathleen. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,779 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.