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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had very professional people tend to my needs and I don't have to wait long for someone to notify me.
Business response:
Hi Vanessa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great overall experience. Friendly customer service.
Business response:
Hi Marcel, We appreciate your feedback and hope you continue to enjoy American Home Shield!
I had a problem with my dryer. I called American shield and within a few days they send a tech out and he diagnosed the problem. I had to get a part for it and within the next week it was installed. The tech was very professional and helpful.
Business response:
Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Home Shield is good. But company they use for service is not I like. Company who fix my washer took more than a month and they do not work Satrday and Sunday. They work Monday to Friday 8AM to 5PM. I work 9Am to 6PM. Also All State who has to fix My TV took more than a 7 Weeks to send me money. Keep asking same info 3 times a week. Not Good.
Responsive, fast service. All repair service companies that they have assigned to make the repair have been professional, timely with appointments and have repaired all my home appliances in short-order.
Business response:
Hi Frederick, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I had Kitchen faucet issue. The technician came and he ordered new faucet thru Moen ( I am original owner of the house ) free of coast and then replaced it.
Business response:
Good morning Rajesh, We appreciate your feedback and hope you continue to enjoy American Home Shield and the coverage we provide!
Customer service was hard to understand. The company who came to do repairs were Excellent
My husband is not handy, so I keep this going annually. It has helped me out on my washer and garage door opener. Only problem I have is the wait time for customer service, it can be so long, I actually dread calling. Other than that, they do what they say they are going to do.
Because of timely and efficient service. Ease of scheduling online.
Business response:
Mason, thank you for taking time to write a review. It's great to hear that you used the website with ease. We always want to take the hassle out of your home repair needs. We look forward to providing you with a great experience again.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,852 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.