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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Submitting claims to American Home Shield has been easy. Lane Services came for my claim for my AC unit claim. The techs from there were punctual and they got out and fixed my problem. We've been very happy with AHS so far.
The claim submission process with Home Shield is very simple. You call or go online and they fix you right up. I had an AC issue and Extreme Heating & Air came out. Seth was the technician and he was very polite and knew what he was doing. He showed me what the problem was and had it fixed in five minutes. It was a great overall experience. I've recommended Home Shield to a lot of my friends and some of them went with them but others said they didn't wanna pay every month if nothing's wrong. I tell them that in the long run,... read more
I called Home Shield for the claim and then they called me back and said that the tech would be there the next two days. It was really quick. The tech came in and cleaned up the washer. He also cleaned up the other bathroom. He rinsed it all. He was very good and very respectful. He had a mask on, but then he took it off. He was telling me about the big bathroom, the faucet and the drain. He told me those don’t drain anymore on the pipe. He best run something down through there. Then he had booties on his shoes. He put the m... read more
The motherboard of my microwave went out. It took the contractor some time to replace it. They had to wait for the part. But it was fine. The guy was polite. My house has three air conditioning units. It's hot here in Texas and the AC units need to be replaced regularly. When that happens, the out-of-pocket for it is about five grand if you don't have a home warranty. With the home warranty, it is not free. But it is somewhere between a quarter to a third of the cost. Last time, it was 800. So that makes American Home Shield... read more
Our hot water heater wasn’t hot water anymore. Submitting a claim for it with AHS was pretty easy. The technician that came out was really nice. We asked him a few questions on what was going on and how to stop it from happening again and he was really knowledgeable. We enjoyed having him. It was a good experience with American Home Shield.
The fan of our AC will work but the pressure, nothing would work. So, I called American Home Shield and they got ahold of the technician. He came in and he fixed the matter in 10 minutes. He did a great job. He was very nice, professional and no problem at all. Having a home warranty is very beneficial. You have peace of mind that if something happens in your home, it will be taken care of. I've had American Home Shield for a long while and I've been very satisfied with it. However, I was paying $42 a month then they raised ... read more
I went online and filled out the form to submit a claim with Home Shield for the washer to be fixed because it wasn't spinning. Submitting the claim was pretty straightforward and the website was manageable but if there was an app, that would be even better. Then, I called the contractor and they arranged the time the next day. The tech from Mr Fix It wasn't here very long. The service was pretty fast and efficient. He replaced the motor and since then, the washer has been working. We just moved in here and having the warran... read more
It went really well with Infinity Home Solutions. The guy came in and looked at the AC unit. He diagnosed it real quick and described the issue to me. It had something to do with the motor that runs the fan. Then he went to his truck and got the part that needed to be put on and fixed it. He was very good. I had to wait a week without air conditioning and I also paid for the freon that they put in there but other than that, the service was good. This is the first time I've had to use American Home Shield and I'm so happy tha... read more
I dealt with the reps from American Home Shield when I purchased the policy and it went fine. I had a busted toilet and More Than Plumbing came out. I did the claim online and it was easy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,766 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.