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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,876 reviews
India Johns's profile image
India Johns 
3 years ago

I was not pleased with the original contractor and they placed me with another that was better. 

Business response:

Hi India. Thank you for your feedback. It is good to know you were much happier with the second contractor. We understand how important it is to provie you with service you can trust. We look forward toproviding you with an even better experience in the future. 

John Etta McGriff's profile image
John Etta McGriff 
3 years ago

Excellent experience with American Home Shield. Great communication and action. You call they schedule you and come quickly. 

Business response:

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alexandra Baczek's profile image
Alexandra Baczek 
3 years ago

Easy to submit request. Service was hassle free 

Business response:

Hi Alexandra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Stephen Johnson's profile image
Stephen Johnson 
3 years ago

They have been great. Fast service. Replaced our fridge that broke after 4 days of being repaired. 

Business response:

Hi Stephen. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Dawn Clayborne's profile image
Dawn Clayborne 
3 years ago

The first contractor was super unprofessional. The second contractor was very knowledgeable and super professional. 

Business response:

Hi Dawn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marjorie Curri's profile image
Marjorie Curri 
3 years ago

neutral, WHEN MY HOT WATER HEATER WAS INSTALLED, MY FUSE BLEW, HAD IT REPLACED, AMERICAN HOME SHIELD ASSURED ME IT WAS NO CHARGE, BUT WHEN WHEN TECHNICIAN WAS TO RETURN TO SEE IF WATER HEATER WAS WORKING, HOME SHIED STATED I NEED TO PAY ANOTHER SERVICE CHARGE, THIS WAS VERY POOR SERVICE ON YOUR PART, NOT TO MENTION I HAD TO PAY A PORTION OF THE HOT WATER HEATER. 

Yuzhe Chen's profile image
Yuzhe Chen 
3 years ago

Used AHS for years. Satisfied with the services and repair coverage. The only thing is about the sudden price increase. 

Business response:

Hi Yuzhe. Thank you for your feeback. We are glad to know you are happy with the service and repairs. We understand price increases can be overwhelming. We remain committed to doing our best to make sure you are able to find the value in the coverage we offer. Thank you for being a valued member of American Home Shield. 

L Gunckel's profile image
L Gunckel 
3 years ago

Fast response and quality technicians assigned 

Business response:

Hi L, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Vincent's profile image
3 years ago

Anytime I’ve had an issue they have been on top of getting someone out to fix it 

Business response:

Hi Vincent, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,876 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.