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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first contractor was super unprofessional. The second contractor was very knowledgeable and super professional.
Business response:
Hi Dawn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
neutral, WHEN MY HOT WATER HEATER WAS INSTALLED, MY FUSE BLEW, HAD IT REPLACED, AMERICAN HOME SHIELD ASSURED ME IT WAS NO CHARGE, BUT WHEN WHEN TECHNICIAN WAS TO RETURN TO SEE IF WATER HEATER WAS WORKING, HOME SHIED STATED I NEED TO PAY ANOTHER SERVICE CHARGE, THIS WAS VERY POOR SERVICE ON YOUR PART, NOT TO MENTION I HAD TO PAY A PORTION OF THE HOT WATER HEATER.
Used AHS for years. Satisfied with the services and repair coverage. The only thing is about the sudden price increase.
Business response:
Hi Yuzhe. Thank you for your feeback. We are glad to know you are happy with the service and repairs. We understand price increases can be overwhelming. We remain committed to doing our best to make sure you are able to find the value in the coverage we offer. Thank you for being a valued member of American Home Shield.
Fast response and quality technicians assigned
Business response:
Hi L, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Anytime I’ve had an issue they have been on top of getting someone out to fix it
Business response:
Hi Vincent, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I have had very professional people tend to my needs and I don't have to wait long for someone to notify me.
Business response:
Hi Vanessa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great overall experience. Friendly customer service.
Business response:
Hi Marcel, We appreciate your feedback and hope you continue to enjoy American Home Shield!
I had a problem with my dryer. I called American shield and within a few days they send a tech out and he diagnosed the problem. I had to get a part for it and within the next week it was installed. The tech was very professional and helpful.
Business response:
Hi Barbara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Home Shield is good. But company they use for service is not I like. Company who fix my washer took more than a month and they do not work Satrday and Sunday. They work Monday to Friday 8AM to 5PM. I work 9Am to 6PM. Also All State who has to fix My TV took more than a 7 Weeks to send me money. Keep asking same info 3 times a week. Not Good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,732 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.