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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent Serivce, Easy Access and Fast Response
Business response:
Hi Gerry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
It's difficult to get in touch with a person. I was charged 2 times for the same service. I had my washer serviced and when the tech left the UE is still lighting up. Did an online chat and was assured a ticket would open ... nothing happened I had to open one up again for the same service and was charged another $100 ! When the tech came he said there was nothing he could do except fix the work the previous guy did. Also, now I'm waiting for the computer board to be replaced in hopes the UE sensor doesn't stop the washer. T... read more
Irving was timely, professional and knowledgeable.
Business response:
Hi Catherine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
It was a long process to get our furnace replaced. I had to wait an additional 2 days before someone was able to come out because they sent a company that did not specialize in our Bryant furnace. This was even after I specifically told them I needed a company who does work on those furnaces because this issue happened in the past. After the initial service request and a review to approve the replacement of our furnace it, it took almost a week to get it replaced. There was no urgency despite me telling them we have an infan... read more
I have never had any disappointments. Customer service and contractors have been great!.
Business response:
Hi Melinda, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
They have always responded in a timely matter.
Business response:
Hi Arlene, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
They resolved my issues promptly, professionally and satisfactory.
Business response:
Hi Veronica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Quick response and good service provider.
Business response:
Hi Phyllis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Professional and quick, comprehensive coverage
Business response:
Hi Hua, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,856 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.