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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
Gidget's profile image
Gidget 
7 months ago

They were quick and efficient to answer my claim once filed. 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Roxane's profile image
Roxane 
7 months ago

When I contacted American Home Shield due to no heat I was given only 1 contractor's name. That contractor was not available for almost a week. With no heat and frigid temperatures, it was imperative that I couldn't wait. The next contractor was Jay Jay Mechncal and they did a quick turnaround with replacing the furnace and had excellent customer service. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Tena's profile image
Tena 
7 months ago

I added my comment at the end. I explained my rating. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Brian Schick's profile image
Brian Schick 
7 months ago

Quick responses and issues have been taken care of. 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Patricia's profile image
Patricia 
7 months ago

A great company keeping our household running 

Business response:

We are happy to hear that the warranty has provided satisfactory service. Please reach out whenever you need warranty assistance. Enjoy your day. Sincerely, Stacy 

Harriet's profile image
Harriet 
7 months ago

Very prompt in resolving my issue. Have used them for many of my problems and they have responded quickly and efficiently. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Robert's profile image
Robert 
7 months ago

Good service in a timely manner. Help from them on getting the service workers back out to house. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Ashraf's profile image
Ashraf 
7 months ago

Answering my calls on time and service on time Need to have more experience technician with newer technology equipment 

Business response:

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us. Thanks again, Stacy 

Srinivasu's profile image
Srinivasu 
7 months ago

I like the convenience of filing service request. Like the tracking and asking the feedback how the vendor did it. I found some times some of the service companies does not do service but try to avoid service. Which as a customer I feel AHS is behind it. I also came across some companies charging too much on customer as well as AHS. You as company should help the customer when a customer is getting charged exubarent price. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Stacy 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.