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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.891,929 reviews
Nancy's profile image
2 months ago

I have had to use my American Home Shield a few times this year. There are always on top of things. I am very pleased with their service and I would recommend them to anyone. 

Aaron Ragon's profile image
Aaron Ragon 
2 months ago

American Home Shield is a great company as long as you have an issue that does not need immediate attention. I’ve had this company for over 10 years and for electrical outlets, faucets with a slow leak, dryer noise and things like that, they are fine. When the AC goes out during a hot week or the furnace dies on Thanksgiving, prepare to wait for a week or longer or spend hours on the phone arguing with customer service and pleading your case. 

Ashley Parkinson's profile image
Ashley Parkinson 
2 months ago

It's on the verge of being too expensive. Not only do you have a monthly fee, you have to pay for the contractor visit. 

Sharron's profile image
2 months ago

Several months ago myself and a company had a go around with AHS to get a problem solved before the warranty ran out on my hot water heater. Every time they or myself would call we would get a different foreign person to talk to and got a different answer. AHS installed a new hot water heater. Then it developed a problem. The manufacturer would cover the parts but not the labor. The company that installed it was willing to repair it but wanted to be paid for the labor. AHS gave us all kinds of answers including that company ... read more

Raymond's profile image
2 months ago

I like the wide range of services included, but have had subpar experiences when service was needed. 

VG Steele's profile image
VG Steele 
2 months ago

I appreciated the time and attention given by BestCare to resolve my air conditioning issue. 

Kathy Michelon's profile image
Kathy Michelon 
2 months ago

Service is OK very slow getting repair people to do initial assessment. Let to much time go by before on leak problem that was resolved for 2 of the 5 faucets that leaked. Second time got one more repaired still have two more that leak. Expensive has gone up $30 in past two years for monthly cost. Very unhappy in past was denied repair on sewer pump in rental house. Mediocre repairs sometimes have had several visits to complete. Long waits on phone trying to talk to human. Have had to change agents due to unclear communicati... read more

Brad Moore's profile image
Brad Moore 
2 months ago

I like tge quick response and repair. Don't like that your still out your deposit when the work ends up not being covered 

Beverly's profile image
2 months ago

It took 5 days to get someone out there. They cut the sheet rock, fixed the leak yet never had someone fix the wall sheet rock after the repair. Still a big hole in the wall. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 91,929 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.