American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,533 reviews
John's profile image
John 
3 months ago

We had an air-conditioning problem and the company called very very quickly to set an appointment with us. On the day of the appointment, they arrived on time, quickly assess the problem and ordered the part. The part came much quicker than I expected it to, the company called us, and came out and replaced it very quickly. The service man did an excellent job. 

Business response:

Hello John, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. We are happy to know that the AC unit work order was fix quickly in the summer time. Best regards, Timari H. American home shield 

Linda's profile image
Linda 
3 months ago

Every time I’ve had to call HOME shield warranty. My issues were solved. Immediately. The staff and the service people are great! Everything was taken care of above and beyond. I highly recommend this warranty for every homeowner. 

Business response:

Hello Linda, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. We are happy you will recommend AHS. Best regards, Timari H. American home shield 

Renee's profile image
Renee 
3 months ago

Professional, polite, knowledgeable and resolved my issue. 

Business response:

Hello Renee, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. Best regards, Timari H. American home shield 

Samuel's profile image
Samuel 
3 months ago

Get you back up and going fast. With reliable technology. 

Business response:

Hello Samuel, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strives to provide the best service. Best regards, Timari H. American home shield 

Shy's profile image
Shy 
4 months ago

We still end up paying for services. Out of pocket cost are a bit much. 

Business response:

Hello shy, Thank you for reaching out to us. We appreciate you contacting us regarding your experience with AHS. If you are still having issues with the AHS claim please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield 

Pete's profile image
Pete 
4 months ago

If it was not American Home Shield I would have never known the company they assigned to me . Great company Alpine Appliance what an outstanding company Thank You American Home Shield 

Business response:

Hello Pete, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strive to have the best service. Best regards, Timari H. American home shield 

Eric's profile image
Eric 
4 months ago

Although it took some time to get someone out to look at the issue. It was not an emergency, and I'm satisfied with the company and repair person who visited. It is so comforting to know that I have this protection if I should ever need it. 

Business response:

Hello Eric, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. Best regards, Timari H. American home shield 

Carlene Leonard Payne's profile image
Carlene Leonard Payne 
4 months ago

Quickness of response to set up tech for repairs. 

Business response:

Hello Carlene Leonard Payne, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. Best regards, Timari H. American home shield 

Olivia's profile image
Olivia 
4 months ago

I truly recommend American Home Shield. I like the service, the savings and peace of mind. 

Business response:

Hello Olivia, Thank you for reaching out to us. We are happy you reached out to us regarding your experience with AHS. We appreciate your feedback. AHS strive to have the best service. Best regards, Timari H. American home shield 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,533 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.