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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had 2 issues at the same time. Garbage disposal and washer. And both were handled in a timely and professional manner. Couldn’t be happier.
Business response:
Thank you, Erik! We appreciate your review. We value our customers and appreciate the time you took to share your experience. It is our goal to handle your claims within a timely manner and glad to know that you are happy with the repairs. American Home Shield!
Helps repair home items, but assigned companies don't always respond quickly.
Business response:
Thanks for sharing your feedback regarding the assigned companies as our goal is to provide quick service.
The contractors are somewhat slow to respond but they are skilled.
Business response:
Hello Colleen, Thank you for sharing your experience. We’re glad to hear the contractors were skilled, and we appreciate your feedback on response times. We’ll continue working with our partners to improve scheduling and communication. Best, Victoria M.
I was pleased with the repair to my dryer. Technician was polite and punctual.
Business response:
Thank you, Christina! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Kim
I’ve had American Home show for many years. I totally trust them and they take good care of me.
Business response:
Thank you for choosing us! We truly value your feedback and appreciate your business. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Kim
I like having the peace of mind knowing that my home and appliances are covered.
Business response:
Hello Jesse, Thank you for reaching out to us. We are appreciate you taking the time to reach out to us regarding your experience with AHS. We are glad you have peace of mind after purchasing the AHS warranty. We appreciate your business. Best regards, Timari H. American home shield
Great to have confidence in having protection for our home with a great company
Business response:
Hello Gary, Thank you for reaching out to us. We are glad you are with AHS and feel protected. Best regards, Timari H. American home shield
I am so disappointed with the HVAC service technicians that have visited my home. It's just one nightmare after another, no fault of AHS I guess, but it is crazy that since I started using the HVAC warranty service provided by AHS I have been having so many minor issues with my HVAC unit! This is crazy...either the staff with the HVAC companies are setting me up to spend more money or they just don't have a clue as to what they are doing....in all my years, I have not had so many issues with my HVAC unit. And that said, I am... read more
Business response:
Hello Donna, Thank you for reaching out to us. We are appreciate you reaching out to let us know of the AHS experience you had. We are glad the other work orders with AHS went well. AS for the HVAC unit work order we understand that the experience was not satisfactory. If the you have an issue with this work order or another work order please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business. Best regards, Timari H. American home shield
The project was not completely covered and no detail or explanation was given without my prodding AHS and the plumber. Also, the work was not been inspected yet.
Business response:
Thank you, Ruth! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Regarding details of what was not covered you should have received email of the non-covered items because you would have had to accept the non-covered cost before the company would receive with any covered repairs. Please contact us at (888) 429-8247 with any additional concerns. American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 141,742 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.