This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Too much reliance on policy versus customer's needs
Business response:
Hello Bruce, Thank you for taking the time to send us a review of your experience with AHS. We value and appreciate your feedback. After reading your message we see were we can improve. Thank you for being apart of AHS. If you need to contact us please use the email address Socialmedia@ahs.com. Best regards, Timari H. Social media
Hassle free and sends you professional technicians.
Business response:
Thank you for choosing us! We truly value your feedback and appreciate your business. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Kim
Reputation and response time. Also, the technician does an excellent job!
Business response:
Hello Eileen, Thank you for taking the time to send us a review of your experience with AHS. We value and appreciate your feedback. After reading your message we see you are happy and satisfied with the service from AHS . Thank you for being apart of AHS. Best regards, Timari H. Social media
We had 2 issues at the same time. Garbage disposal and washer. And both were handled in a timely and professional manner. Couldn’t be happier.
Business response:
Thank you, Erik! We appreciate your review. We value our customers and appreciate the time you took to share your experience. It is our goal to handle your claims within a timely manner and glad to know that you are happy with the repairs. American Home Shield!
Helps repair home items, but assigned companies don't always respond quickly.
Business response:
Thanks for sharing your feedback regarding the assigned companies as our goal is to provide quick service.
The contractors are somewhat slow to respond but they are skilled.
Business response:
Hello Colleen, Thank you for sharing your experience. We’re glad to hear the contractors were skilled, and we appreciate your feedback on response times. We’ll continue working with our partners to improve scheduling and communication. Best, Victoria M.
I was pleased with the repair to my dryer. Technician was polite and punctual.
Business response:
Thank you, Christina! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Kim
I’ve had American Home show for many years. I totally trust them and they take good care of me.
Business response:
Thank you for choosing us! We truly value your feedback and appreciate your business. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Kim
The project was not completely covered and no detail or explanation was given without my prodding AHS and the plumber. Also, the work was not been inspected yet.
Business response:
Thank you, Ruth! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Regarding details of what was not covered you should have received email of the non-covered items because you would have had to accept the non-covered cost before the company would receive with any covered repairs. Please contact us at (888) 429-8247 with any additional concerns. American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 144,021 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.