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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great company and great value, they really stand behind their product
Business response:
Hi Benjamin, Your feedback is greatly appreciated and we hope you continue to enjoy!
AHS is responsive to my needs when I have an issue. The customer service is great.
Business response:
Hi Roz, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide.
Easy to deal with, although contractor assignment can take a little time.
Business response:
Hi, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
Good response time and follow up. But took a bit of time to resolve and my tenants were not too happy!
Business response:
Hi Anoop, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide
Service was fine. Unfortunate that it took two tries to get my furnace to work. Still concerned about the new furnace being quite smaller than the one it replaced but we'll see what happens over time.
Business response:
Hi Keith, Thank you for sharing your AHS feedback!
The issue with my appliances was resolved, and even though we had to call back for the water heater, the company selected came address the issue in a very timely manner
Business response:
Hi Maria, We appreciate your feedback and will continue to provide you with prompt and professional service. Thank you,
Everytime I have had these minor issues, the claim was completed and no questions asked. I always wonder when I have something major that cannot be fixed, if the company will honor their commitment and replace the item... The only problem I have had so far is that I opened a claim that was NOT covered because it was out of my house (plumbing, but outside, is NOT covered) and they still wanted to keep my $125 copay... which was absurd.
Business response:
Thanks Roberto We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
I like the quickness of service I get as long as it's not a holiday
Business response:
Dear Marilyn We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah
Disappointed by the selection and service of companies dispatched. Limited follow through to make sure things are complete. Has taken months to get things somewhat resolved for multiple issues even after numerous called to find out the status of service request outcomes.
Business response:
Hi Gianna, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,469 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.