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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,878 reviews
Latoya's profile image
4 months ago

Business response:

Hi Latoya, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Wayne Davis's profile image
Wayne Davis 
4 months ago

Easy to file a claim and fast response from service provider 

Business response:

Thanks Wayne. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Sharon's profile image
4 months ago

I had an electrical problem. The process was quick and problem resolved in less than one hour. AHS processed the claim. Contractor called me the same day. We set appt. up for two days later. Problem in circuit was a easily solved and my Christmas lights were on again that evening. I was with another company previous to AHS. Took days to get anyone to return my call. AHS, BIG IMPROVEMENTS. I highly recommend AHS. 

Business response:

Dear Sharon, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Benjamin's profile image
4 months ago

Great company and great value, they really stand behind their product 

Business response:

Hi Benjamin, Your feedback is greatly appreciated and we hope you continue to enjoy! 

Roz Smith's profile image
Roz Smith 
4 months ago

AHS is responsive to my needs when I have an issue. The customer service is great. 

Business response:

Hi Roz, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide. 

EF's profile image
4 months ago

Easy to deal with, although contractor assignment can take a little time. 

Business response:

Hi, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Anoop's profile image
4 months ago

Good response time and follow up. But took a bit of time to resolve and my tenants were not too happy! 

Business response:

Hi Anoop, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide 

Keith's profile image
4 months ago

Service was fine. Unfortunate that it took two tries to get my furnace to work. Still concerned about the new furnace being quite smaller than the one it replaced but we'll see what happens over time. 

Business response:

Hi Keith, Thank you for sharing your AHS feedback! 

Maria's profile image
4 months ago

The issue with my appliances was resolved, and even though we had to call back for the water heater, the company selected came address the issue in a very timely manner 

Business response:

Hi Maria, We appreciate your feedback and will continue to provide you with prompt and professional service. Thank you, 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,878 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.