American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,906 reviews
ShirleyEvbuoma's profile image
ShirleyEvbuoma 
4 months ago

I like the prompt response when I file a claiml 

Business response:

Hi Shirley, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Erik's profile image
4 months ago

There's a lot of stuff that you don't cover that you should, especially considering I have to pay such a high price just to schedule a service call and the ever-increasing monthly fees. 

Business response:

Hi Erik, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Russell's profile image
4 months ago

Not a bad company. But rates are to high 

Business response:

Hi Russell, Your feedback is greatly appreciated and we hope you continue to enjoy! 

Larry's profile image
4 months ago

Business response:

Hi Larry, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Becky's profile image
4 months ago

Very easy to get service. Great communication. 

Business response:

Hi Becky, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Farnoush's profile image
4 months ago

Quick response, Good contractors, High rate of approval 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Joane's profile image
4 months ago

Most are professional and provide great service 

Business response:

Dear Joane, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

JJ's profile image
4 months ago

American Home Shield has been the best investment we’ve made for our home. They respond quickly and so do their contractors. We’ve used them for our dryer, bath fan, bathtub faucet, garage door and dishwasher. We’ve been happy every time. 

Business response:

Hi JJ, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide. 

Georgina's profile image
4 months ago

Techs were through and were quick. They explained everything they worked on and what they fixed. Super friendly and happy with service provided 

Business response:

Hi, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,906 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.