American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,531 reviews
Ashlea's profile image
4 months ago

My garage broke and AHS had a companies assigned to fix our garage asap. The company came out and immediately replaced everything and now we are back in business. Great service! I have family member who told me about AHS and stated they have had the same great experiences. I am sorry glad I changed from my last warranty to AHS. 

Business response:

Hi Ashlea, Thank you for sharing your AHS feedback! We hope you continue to enjoy the prompt customer service and coverage we provide. 

Stephanie's profile image
Stephanie 
4 months ago

Great coverage and service company was competent and kind. 

Business response:

Hi Stephanie, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Cheryl's profile image
4 months ago

Saving money on my repairs. I call, pay and they come and fix the problem. 

Business response:

Hi Cheryl, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Lana's profile image
4 months ago

When calling for service, the receptionists are very professional, patient and quickly find the right companies to solve the problems. We have been using American Home Shield for almost 30 years. 

Business response:

Dear Lana, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Cynthia's profile image
4 months ago

American home shield has been very prompt in dispatching service requests. I have been very satisfied with most of the work that has been done. I did have some plumbing issues that were not completely resolved, but the item is usable. I’m very happy to have this coverage due to the age of my house. 

Business response:

Hi Cynthia, We appreciate your feedback and will continue to provide you with prompt and professional service. Thank you, 

Linda's profile image
4 months ago

Your company used to give its customers the highest quality service. Now there seems to be a denial and negative policy in place when it comes to repairs and replacements. My daughter cancelled her membership I was about to do the same except for a helpful and supportive representative named Gabs who went the extra mile to address my concerns and actually help me and my daughter to renew both of our memberships. We were promised two $100 Amazon gift certificates for keeping our memberships - which we were informed of after w... read more

Business response:

Hi Linda, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Gitana's profile image
4 months ago

So far, we have been extremely happy with American home show. The technicians that have come out I’ve been professional and quick and done a good job. We’ve had no problems at all. It’s all happened very fast and very satisfactory. Paying. At me. 

Business response:

Thanks Gitana. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Mona's profile image
4 months ago

Explained what what needed and why helpful tips for a new ew garage door owner 

Business response:

Hi Mona, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

althea perry's profile image
althea perry 
4 months ago

Great fast and very reliable. My technician are always professional and go the extra mile. 

Business response:

Dear Althea, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,531 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.