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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,735 reviews
Joshua's profile image
4 years ago

American Home Shield out a plumbing company for my claim and they took care of my issue. However, they gave me a report that was completely different from what was given to American Home Shield. Also, it was three to four weeks before Home Shield reached out and told me what the first plumbing company said. So, I disputed that and AHS sent out a second plumbing company a few days later.The plumber from there came out and did the estimate. He said that what was quoted by the first plumber was way too high and that plumber was... read more

Helen's profile image
4 years ago

In Texas, heat is death. We had no air conditioning one day and I called in a claim to American Home Shield. Their rep was quick and to the point. He told us that their contractor from Air Technical would be out the next day. The tech was very warm and provided excellent customer service. Everything has been perfect since then. I would definitely recommend AHS. 

Walt's profile image
4 years ago

The worker that came out and did the repair on the refrigerator was fast and efficient. He was on time and I had my refrigerator back about 20 minutes after he arrived. 

Jade's profile image
4 years ago

There was a fuse on the inside that had blown next to where the Freon holds and it blew a hole. All of the Freon still inside of the AC leaked. The guy from Abilene Comfort came out and he had to put 50 gallons of the Freon back in. Then he had to replace two bolts, one on the inside of the house, and one on the outside. He went inside of the home when I wasn't inside. Then he wore a mask both inside and outside. It turned out great. I absolutely love American Home Shield. Every time I've called, everyone's been super helpfu... read more

Rosana's profile image
4 years ago

The air conditioner wasn't working and it was creating those ball of ice outside. The contractors had to go down at the furnace in the basement and add a part. They were great. They would probably save money to just have replaced it because my air conditioner units are very old. But if I continue having problems and they need to send somebody else, we'd love to have them back because he was very professional. 

James's profile image
4 years ago

The contractor for the air conditioning was great. He had used the last motor he had in his truck so he had to run over, get one, come back and reassemble it. The air conditioner’s been working fine. I did the claim to American Home Shield online and I liked the website. It’s very easy to get through and I’ve got it bookmarked. It was quick and easy. The reps from AHS texted me that the claim had been assigned. Then, I got a text message from the company. They called and gave me an approximate time when they were gonna be th... read more

R.H.A. Heating came out on behalf of American Home Shield for my AC claim. They are the best company AHS has sent me. The tech was so polite. He took precautions against the pandemic and had covers on his feet. He made sure that we were comfortable before he left and came back to follow up. Everything was immaculate. Having AHS has been very beneficial for us. I've recommended them to a lot of people. All my family members have Home Shield. 

Glenda T.'s profile image
4 years ago

Fast prompt accurate services!! Called one day next day problem solved!!! 

Nadar's profile image
4 years ago

A great guy came out and checked the pool pump out. He knew what he was doing. He came out a month prior because it was making lot of noise. He said it was still working even though it was making noise. When I called, he called me when he was coming out. He remembered and when he came, he had the part with him so he brought it in. He said it needed to be replaced and he did. He was on time. I was happy with him. American Home Shield has been improving. In the past, I had some issues but this one here that came out, it was re... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,735 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.