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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,099 reviews
Cheryl Cushing-Oman's profile image
Cheryl Cushing-Oman 
3 years ago

Responded quickly to a request for service and kept me informed and updated every step of the way. 

Business response:

Hi Cheryl, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Nancy's profile image
3 years ago

Good customer service and very pleasant to talk with. 

Business response:

Hi Nancy. Thank you for the positive feedback. We look forward to providing you with great customer service again soon. Thank you for choosing American Home Shield. 

PATRICIA's profile image
3 years ago

I like that I can go on line, enter my service requests and my needs are automatically met with a name & number of a service provider. AHS follows up on the projects and wants my opinion on the service & the contractor to be sure all of my needs have been met. 

Business response:

Hi Patricia, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Tabitha Bailey's profile image
Tabitha Bailey 
3 years ago

They were very professional and fixed the problem. This is the first time we had to have someone come out and we were very pleased 

Business response:

Hi Tabitha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Beckey Jackson's profile image
Beckey Jackson 
3 years ago

Everything is going goodand there is no problems with my service that I may request. 

Business response:

Hi Beckey. We are so excited to hear that you have not had any issues with your warranty coverage. We want you to know you can count on AHS and we value you as our warranty member. We look forward to taking care of your future home repair needs. 

Melissa Kitterman's profile image
Melissa Kitterman 
3 years ago

Easy to schedule service and fast appointment times 

Business response:

Hi Melissa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Marie Rose's profile image
Marie Rose 
3 years ago

They responded quickly to my request and never have problems reaching out to them 

Business response:

Hi Marie. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS. 

Shirley Hodge's profile image
Shirley Hodge 
3 years ago

Service was easy, quick and professional 

Business response:

Hi Shirley, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Donna Glass's profile image
Donna Glass 
3 years ago

Representatives are good at getting me scheduled with contractors. The people that they are contracted with just are slow about getting me scheduled 

Business response:

HI Donna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,099 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.