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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS should get better contractors. In the past, I've had some not-so-good contractors with them. Still, I would call their contractor back and they eventually come. Most recently, my garage door wouldn't work. The guy AHS sent for that was amazing. Everything is perfect now. I had a wonderful experience with this claim.
I got Home Shield when I bought the house that I live in 10 years ago now predominantly for the heating unit because it was nearing the end of its life. A couple years ago, we had it go out and we got everything taken care of. I'm pretty happy with their service. I had a clogged drain issue with the AC and Johnson HVAC were able to fix it in 10 or 15 minutes so it was nice, easy, and pretty straightforward. They were great. They've done some work for us through Home Shield.But Home Shield's new automated menu is a little obn... read more
The back part that keeps the refrigerator cool went out. Then on the stovetop, I have a smooth-top and it had spots that were popping out of it. That caused it to have little holes in it. The contractor got me a new stovetop then they put in a new part in the refrigerator, and both seem to be working just fine. The technician was very professional, wore a mask, didn’t tear my kitchen, and cleaned everything off when he left. He was excellent.
I had a positive experience in using Home Shield and the turnaround time was definitely timely. The Jim Thrift tech was able to repair the ice machine. Part of the problem was it had a clogged filter, but then he was able to assess what was going on and then identify what I needed to do. I replaced the filter on my own, but then he did a bunch of other stuff to get it running smoothly again.
The electrician was on time, knew what to do and was very professional. I would recommend him for future appointments. I do wish that a live person would be available to talk with at your company.
When I called American Home Shield to tell them about my air conditioning unit, it was difficult because at first, they couldn't send anybody out at all. They then said that I could try to find someone myself and I tried to get somebody, but that didn't work out. Another gal with American Home Shield, Danielle from Phoenix, ended up calling me and telling me that they had an appointment for me. They were gonna send Allright Mechanical out to go ahead and fix my unit.Both of the guys who came were very nice men, and they repa... read more
I really enjoy working with AHS they schedule my appt for me with he repair company and just made everything so easy. Thank you. Mrs. D. Sanders.
Flori Associates had to change a garbage disposal. They were very good. American Home Shield could lower their price but they're doing a great job.
The washer wasn't functioning correctly. I couldn't get a person from Home Shield to talk to so I went on their website and requested the service there. Then I was told that a service contractor had been assigned and I was given a dispatch ID Number. RefrigeRaider Appliance Services contacted me and everything has been working fine since they came out.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,733 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.