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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Flori Associates had to change a garbage disposal. They were very good. American Home Shield could lower their price but they're doing a great job.
The washer wasn't functioning correctly. I couldn't get a person from Home Shield to talk to so I went on their website and requested the service there. Then I was told that a service contractor had been assigned and I was given a dispatch ID Number. RefrigeRaider Appliance Services contacted me and everything has been working fine since they came out.
I went online and submitted a claim for a dishwasher that wasn't working. It's simple to set up. The next day, someone came in, introduced himself and checked out the dishwasher. He found that it was an electrical problem and he replaced the wire. He was great.
Mister Freeze came out and they said the AC in my rental unit was working great. But two days later, it stopped working again. So they came back out on Monday and fixed the capacitor. I haven't heard anything since. It was a little unfortunate that they don't do work on the weekends. They called on Saturday and they scheduled it for Monday. But it was a really, really hot weekend here in California. The house was over 100 degrees inside, so the renters were pretty uncomfortable. Another thing that was a bit confusing was I d... read more
I didn't want American Home Shield to send the last person they sent last time and when I submitted the claim to American Home Shield, the representative was helpful. She listened to what I was thinking. The contractor, Arctic Air, got the problem fixed.
I would recommend American Home Shield. The warranty service came with the house that we bought and if I were selling the house, I would get the warranty program. I would do that because there isn't anything wrong and I'm confident about it. If something did go wrong and people are getting old and out of shape, they just call in the program and American Home Shield will take care of it.The gentleman who came out for our AC was Roman and he did a good job. We were told he was going to arrive at such and such amount of time, b... read more
My AC unit had an issue. I submitted the request online for the repair and the technician came within a couple of days to diagnose the problem. Once he diagnosed it, he came the next week and fixed the problem. So it was a 7-day turnaround but I had a good experience all around with the contractor. So far, I haven't had a problem with anything and with AHS, I feel like I'm getting what I'm paying for.
The door didn't go down anymore. I filed a claim with Home Shield online, and then #1 Garage Door came out. I was satisfied with their service. The garage door is now working like it is supposed to be. The repair helped a lot.
I've had some pretty good service with American Home Shield but lately, it's been kinda hard to try to get things communicated. I just recently got my Home Depot eGift Card for the replacement of my dishwasher and I still have to physically go in the store and do that because they didn't have the one that I tried to purchase. I had to call and I waited on the phone one day for like four and a half hours to try to get someone. This was several attempts. Also, I had a hole in my ceiling from when DrainGo came out to try to fin... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,738 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.