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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are professional with good customer service. I have had them come out several times and they always filled their commitment. If the problem could not be repaired, they replaced it with no hassle. Glad I signed up with them.
Business response:
Hi Marcia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Good fast response, covered what they said they would, we still had to pay unexpected costs ($425) associated with replacing water heater.
Business response:
Hi Gregory, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Prompt service, quality repairs and satisfactory resolution each time. Great value for the service!
Business response:
Hi Colleen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have had 2 major repairs in the last 6 months and both appliances got repaired.
Business response:
Hi Flordeliza, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Quick response to our phone call, pleasant to deal with
Business response:
Hi Peggy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
When I call with a problem they respond quickly
Business response:
Hi Gerald. Thank you for letting us know about your AHS experience. We know your time is valuable and we are so excited that the service was prompt. Thank you for being an AHS member.
Everything they cover is great. The cost makes it even better. From the initial phone to the service provider coming to fix my issue, AWESOME!
Business response:
Hi Cindy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Easy and efficient. I surprised how easy it was to request a service call especially since I haven't been with the the company for a short period.
Business response:
Hi Andreana, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They respond as soon as you put in a request, and try to send repair people as soon as they can (usually no longer than two days.
Business response:
Hi Magdalena, Thank you for taking the time to provide a rating. Your opinion is valued greatly and helps us maintain an excellent standard of service to our customers.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.