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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had no hot water. I called in the claim with Home Shield and it was easy to get it going. Shields Plumbing then came to service the water heater. The tech was on time, used safety precautions and cleaned up after himself.
The AC wasn't working and the coolant wasn't registering if there was any there, which usually means a leak in the line. The tech from Air Climate Solutions came out in a couple of days. It was a heatwave and he said he was really swamped and he apologized. He came out and said there was a piece that was broken on both units. He replaced it and it made the coolant register. He was good. He wore a mask and was very respectful of distance and everything. The AC has been working great. We also had a rekey done through AHS and s... read more
I had a problem with the toilet and Madden Plumbing & Heating came right away and fixed it. They were great. I've done three claims to American Home Shield in the three years we've had it. It’s worked fine. Where we are now, when you put the claim in, it's all on the computer, so you can't talk about it or go into detail on what you need. But that it seems to work. In fact, the turnaround time is pretty quick. They'll say they've contacted somebody and then that person has to contact us. They normally do it right away.
I was having an electrical problem so we request an electrician to come out. One of the outlets was sparkling and it was throwing out sparks. That's when we shut off the power for the room and waited for the electrician to come out. Washington Electrician came and everything went well. But I wish I didn't have to wait long for one of the electricians to come over. It took about four to five days that we were without power in the master bedroom. But once they got there, they fixed the outlet then they checked the rest of the ... read more
American Home Shield has always been there for me. My wife and I are both disabled and they've have been super for us. I recently called in and it was easy to get through as well as to submit the claim. Cote's Mechanical then repaired my AC unit and it still doesn't get cold as I'd like, but it's working fair. We've used Cote's before and they've been very helpful, courteous, kind, on-time, and professional.
There was a backup or a clog in our plumbing. I used the American Home Shield app to make a claim and it was pretty user-friendly. I was to expect someone out within 24 to 48 hours. Sirius Plumbing & Air Conditioning came and they were very good. They unclogged the clog and our plumbing has been good since. This repair helped us well. Working with American Home Shield, it has definitely paid for itself.
I had a plumbing issue where there was a problem with an apparatus. The issue was it was not draining and the tub was not draining. I kept waiting that maybe it was going to go but it did not. I lost a lot of my hair and the people that lived here had a lot of hair. I guess it was clogged. I called American Home Shield very early in the morning. They did very good. I don't go online because I am not very friendly with the computer. Also, I’d like to hear the voice of people. I don't like that emptiness between me and the oth... read more
The tech was really quick. It seemed like it was a good job. But when I had the water running, I looked down and my whole kitchen was flooded. He changed out the garbage disposal but he forgot to connect the hoses. It was a big clean-up but my husband hooked it up. Overall, we've had really good service from AHS. They've fixed my pool pump, my dryer and my refrigerator. The only downside is the copay is a little expensive.
AMP Mechanical has been very patient. They've been out a total of three four to five times. The first time they came out, there was a pin broken inside of the valve. They fixed that, added some leak stop and put in some refrigerant. Then the second time they came out, they did the leak stop again, put in a little bit more refrigerant the next couple of times. Then this last time he came out, he said that there was a wire that had broken, and he repaired that. He’s very courteous, very professional and explained everything pe... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,663 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.