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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air handling unit was leaking significantly out on the floor. Ace Heating and Cooling came out and did an assessment on what was happening. At first they thought it was the connection from the drain pan to the condensation pump. They replaced that one but it didn't fix the unit. Then they determined that the drain pan was the issue. So they were gonna start to look for the drain pan. About five days later, they called and told me that they weren't able to find the drain pan because the unit was so old and that they could... read more
American Home Shield would be good for first-time homebuyers and for a home that might be a little bit older with possible issues. I just transferred it over to my new home. It’s easy to submit the claims and easy to do a follow-up or make an appointment with the vendors. When the cold water faucet on the washing machine was leaking, we had Greenway take care of it.
The faucet underneath was leaking. I tried to tighten it up myself when I first moved here and get everything fixed, and it just wouldn't tighten up. So, when the gentleman from Bill's Plumbing came out, he diagnosed it a little bit more and found out that the washers and stuff were rusted. He put in a whole new upper faucet. I didn't want the generic one because it's a custom home so I purchased the upgraded one and he came in and put it in with no problems. But when you go to take the nozzle of the faucet and turn it off, ... read more
My refrigerator was trying to form frost on the inside of it. I made a claim to American Home Shield and they sent a technician quickly. He was able to fix it and take care of it for me. He was very friendly and knowledgeable.
There was an issue with the sink and the garbage disposal. I called that in to American Home Shield. C Mayes Plumbing came out and did the plumbing job for me. They repaired the garbage disposal. But the claim is still kind of pending as they're waiting on a part for the faucet on the sink. It's been about two or three weeks.A contractor also did some work on my refrigerator. They replaced a board. But for som reason, the ice is not dispensing. It was coming in though. I haven't had time to call them on that, but I'm pretty ... read more
We moved into the house that we just bought so we needed new keys so that nobody else would have a key to the house. I called American Home Shield's 800 number and was told that the locksmith would reach out to me in a few hours. It was a short amount of time and he did. He was fantastic. He was very efficient and thorough.
The ceiling fan and the bathroom fan were broken. When I filed the claim, I was on the phone for hours waiting for a representative to answer. I ended up going online. The guy from East Valley Electric called me right before he got there and he was on time. He was able to repair the ceiling fan. He said he just had to balance them out. But the fan for the bathroom was completely broken so he had to replace it. They’re working great now. The only thing is I'm still waiting on a work order for the appliance that I put in the s... read more
I had a leak in my garbage disposal. It was getting damp underneath my sink and I didn't want that to go worse. I notified AHS about it online and it was a very simple process. I was told that someone should call me within 24 hours and someone did. Patrick Murphy Plumbing texted me the next day and said they could come out that day but I wasn't available, so they came out the day after. The service was fast, prompt, and professional. The tech changed the whole unit and he did everything within 15 minutes. It's been working w... read more
My air conditioning went off and quit and there was nothing registering on my thermostat. I was told A Johnson Heating & Cooling was gonna take a couple of days to come out and I talked to the guy and said it was really hot. I said, “Can you please get out here sooner?” and he got out that same day which I was so grateful for. First of all, it turned out that the battery was dead in the thermostat on the wall so he replaced the battery so it could read what the temperature was. I then asked him to go out and check the Freon ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,663 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.