This profile has been claimed by the business owner or representative.
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They fix your small problems which we need but anything over a certain amount - it's on you to pay
Business response:
Hi Faye. Thank you for your feedback. We do value your opinion. We want our members to see the value in the coverage we offer. I would be happy to speak you to assist with any unresolved issue or discuss any coverage concerns.
Great company. I've never had an issue and continue to receive great service every time we have a house issue.
Business response:
Hi Kelly. We want you to know you can trust in the coverage we provide. It's great to hear you have not had any problems with getting your repair needs met. Thank you for choosing American Home Shield as your home warranty provider.
If I had a problem with an appliance, AHS has been prompt to take care of the matter. If the appliance is broken beyond repair, there is no hesitation to replace it. I ame totally satisfied with AHS and will recommend them to anyone.
Business response:
Hi Deloris, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
They are ok, sometimes everything is covered, other times the have a lot of small print in their agreement that allows them to cover very little of the costs. That is especially true for more expensive jobs.
Easy to use and quick response for the service we required
Business response:
Hi Bradley, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They lined me up with a professional that did the job.
Business response:
Hi Steven. It is so wonderful to hear about your positive experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.
Quick ticket issuance & great, interactive website
The technician was very knowledgeable about what the problem was
Business response:
Hi Beverly, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
When I first joined American Home Shield the plans were exactly what I needed. As the years progress, there were many changes which was not favorable for me. At present I am very likely to be changing my services with the company.
American Home Shield has a 4.8 star rating with 96,091 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.