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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,885 reviews
Cameron's profile image
4 years ago

The plumber came out and the thing that you select where your shower water is going was not accessible. We had to have a demolition team come in and tear up the shower in the walls so that he was able to look at it. It was super great. I'm now waiting on my actual insurance to come and fix everything that they cut out. It was a very good experience with American Home Shield. 

Laura Thomassen P.'s profile image
Laura Thomassen P. 
4 years ago

i have used American Home Shield for many years, left it an went to a new company and came back it is the best company to have on your side 

Elizabeth's profile image
4 years ago

It took me a month to get my stove claim with AHS done. I just felt like that was a bit of time. When the technician got there, he had to order a part. I said, “Can you put it in next week?” He said, “No, it’s gonna take a week to come in. I'll be back the last week of the month.” That was when he came and fixed it. But I had called American Home Shield. The gentleman that I spoke with said to me that if it wasn't fixed, that we should give them another call. But he came that morning and fixed it. The gentleman that did the ... read more

Nikki's profile image
4 years ago

The plumber did a wonderful job. He came out to do the kitchen faucet. He also did both of my toilets and my master bedroom shower. I had to recall one of the toilets because it was shooting water out of the side. Had I thought of lifting the tank, I would've realized that one of the little pipes came undone and it was squirting water every time we would flush. It was not the fault of the plumber but he came out and put the little thing back.Then we ended up having to have him over a total of three times for the master showe... read more

Kekico's profile image
4 years ago

You need a home warranty if you're going to be a homeowner and I wouldn't go without it as a homeowner. Recently, I had a plumbing order with AHS and initially, they sent out Hers & His Plumbing. They fixed the leak but later, Bestway Mechanical came out to patch up the part of the ceiling and wall that was cut out by the plumber. Other than that, submitting the claim with AHS has been easy. I normally call, but this year it seems that it's easy to do it online. 

Tisha's profile image
4 years ago

The first time the contractor came out, they found one leak. But there was another leak so they had to come back out. That time, they found the other leak and the AC's working. They were excellent. I've heard horror stories about people having leaks before and someone telling them they had to replace this whole part of the unit and give them $2,500. The only thing that it cost me was 300 for the AC refrigerant that they had to replace 'cause everything leaked out. The whole repair though was taken care of and it was great. I... read more

Ryan's profile image
4 years ago

We had no air conditioning at all. The fan would work but that was about it. The condenser unit and the evaporator unit were totally shot. When the contractors came out to look at it, it didn't take very long to know that it was completely shot which is nice. He was an expert. When they came out to replace it, he was very kind, very straightforward and did his thing.He was very talkative too, which is nice 'cause he was telling me how he was doing it, what he was doing, giving me advice on other repair things that I could do... read more

Molly's profile image
4 years ago

Third Generation Plumbing and Mech was sent out for a plumbing issue and they were wonderful. I had three or four different people that I dealt with and they were very reliable and knowledgeable. Everything has been resolved. Also, everybody's that been here was wearing a mask. 

juanita's profile image
4 years ago

The repairmen were very knowledgable and knew the problem immediately. They were very respectful and wore their masks. Excellent service from both repairmen. Would recommend and use the company again! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,885 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.