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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have two AC units, but the one in the main living area downstairs was not kicking on. I did a claim to American Home Shield, and they sent Austin Heating and Air. The tech got it to turn on and when he left, it was working. He had said he found some kind of short in the wiring. It worked for maybe four days, and then after that, I noticed I would have to go punch on the keypad on the thermostat itself. I would have to go mess with it to get it to kick on again. So then, one day, finally, I started messing with it and it wo... read more
Since I’m in the military, I buy a house often. American Home Shield did well with the first house, and they've done well with this one. One time, Kelly Brothers Electric came out and assessed the problem. It was a faulty outlet that was installed, and they were able to trace it down. They were in and out, and they were professional. That was done when my wife was there, but I know they fixed the problem. Also, my wife is a public health officer and she had nothing but good things to say. On another occasion, I had issues wi... read more
The AC was not cooling properly so we called Home Shield and we were told the contractor would be out the next day. Air Design AC and Heating's service was prompt and efficient. There was a Freon leak and they fixed that. Also, they put in two pounds of Freon and they cleaned the coil.
The air was working but it was not cooling off. We called first, then AHS gave us Shamanski Heating to contact. They called us and then the guy came over really quickly. He was awesome and did a perfect job. Everything works now.
Chesapeake Comfort was absolutely fantastic. They were out three times. The first person came out and he was like, "I am not leaving until I figure this out." But he couldn't figure it out because he figured out that it was an electrical issue. So he left. Then I got American Home Shield. They were like, "We're gonna take care of it. We're going to get you an electrician." But then the next day, I got an email that said, "Your case is closed out." I was like, "Oh, no." So I re-sent another request and the owner called me and... read more
Extremely Quick Response. Technician arrived on time and was extremely courtieus and resolved my issue quickly. Even the office was on top of everything. Would recommend AHS to anyone looking for an excellent home warranty.
The tech for the washer came fully prepared and changed the valves and then he was out of here. It was really easy. We've only had to use AHS a handful of times, but each time it's been great. It's been very fast and effective.
The AC wasn't blowing out cold air. About a year before, I had Home Shield bring somebody out and they filled it up and then it worked. It stopped working and stopped blowing out cold air. So I believe it was a leak. It took a week for someone to come out after I filed a claim online. Once the tech got here, it was good. He repaired it that day. They gave us a six-month warranty and so far, so good. Sometimes American Home Shield is good and sometimes it's bad. If you need something to happen right then and there, it is no g... read more
When you close the door and push cook, it doesn't connect to the microwave to do what it needed to do whether it was just warm up or popcorn. You have to stand there and hold it. Accord Appliance was sent out and the tech had the part on him already. He was very good. Home Shield responds on time and they have sent out decent, reliable people that are prepared to work. That's what I prefer is good. I've tried to get them to keep my husband's number on file, but they always call me. So if they get that right, they will be exc... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,887 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.