American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,887 reviews
Rita's profile image
4 years ago

Plumber came as scheduled, was on time, polite and explained the issue after job was finished. Would use him again. Amerian Home Warranty is the best, have had them for 2 years now and no issues. Scheduling is very easy. 

Kathy's profile image
4 years ago

My washer and my dryer had to be fixed. Advanced Appliance came out and repaired it. They were very good, courteous and professional. I’m completely happy. I love American Home Shield. My only concern is my husband is not happy with paying 70 some dollars a month then having to pay $100 per visit. But we need the service so I'm doing it anyway. I'm not gonna stop it. 

Michael's profile image
4 years ago

American Home Shield is all right. I've had them for four years in two different houses. My AC upstairs went out and it took a week to get it fixed. I had a leaking dishwasher and a leaking washing machine. They were two separate claims. DC Appliance Repair came out and it was good. 

Jeralynn's profile image
4 years ago

I filled out a claim online with American Home Shield. I had to find my new account number because it wasn't connected to the old one. But once I got into my email and figured that out, I went in and went to the sign that connects on how to get the claim done. They give you an option of what you want to do. If it's electric or plumbing, you click plumbing and they give you a list of plumbing things underneath your warranty. You then click that specific one and you send it out. Right after, you just set an appointment with wh... read more

Mary's profile image
4 years ago

We have a storage unit behind our garage. In the summer, we use our garage as a Florida room, and our water heater, furnace and stuff were out there. When we got up in the morning, water was running out from under the wall between the garage and the storage area. I called American Home Shield on Monday and we didn't get service until Thursday. Foxcroft HVAC called the following day, but the service was on Thursday. The tech fixed the problem within a few minutes. He was very professional. I'm very happy with what they did.I ... read more

Ernest's profile image
4 years ago

Everything was excellent with Southern Air Conditioning. They were prompt, on time and very professional. They kept me abreast of when they arrived and when they did the job and completed it. They wore masks and everything safety. They did the right thing. Home Shield is the best too. I always use Home Shield. My real estate agent from Carolina One recommended them and ever since I had them, I had no problem. Everything worked out great.Home Shield does the right thing. When we do use them, it's gotta be an extreme emergency... read more

William B.'s profile image
4 years ago

Our refrigerator was determined to be unrepairable after several visits from two different AHS service providers. AHS quickly provided us with generous replacement options. We continue to be satisfied customers of AHS. 

Nancy's profile image
4 years ago

My latest claim with AHS was for a part on my dishwasher, my microwave which had gone hinky, and an icemaker. The contractors called me and they came when they said they were gonna come. He ordered the part that he needed and came back when he said he would and got everything fixed. We thought the fan was messed up on the microwave. But a day before he was scheduled to come back here, it started working again.Instead of having to take the thing down out of the wall and do all this, he said he would hang on to the part and if... read more

Beverly's profile image
4 years ago

I've been amazed at how good American Home Shield is. I just go online, tell them what the problem is, and within just a bit, somebody calls me. I would definitely recommend them to a friend. In fact, I've already recommended them to several of my friends, telling them that they need a home warranty. I never thought I would need one until my husband passed away last year. I got to thinking about all the things that could go wrong around here and I wouldn't know what to do. When I went up to the hospital for some heart test, ... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,887 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.