American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,083 reviews
Paolo Tavella's profile image
Paolo Tavella 
3 years ago

Claim for major items are often denied and difficult 

Richard A Bogner's profile image
Richard A Bogner 
3 years ago

They get the job done. Most of the time you have to wait several days to get it done. No exceptions if your HVAC has a problem. 

Krista Michelle Lancaster's profile image
Krista Michelle Lancaster 
3 years ago

The value is there. It's worth the peace of mind knowing if something breaks, I can get service immediately and at a fair price. 

Business response:

Hi Krista, We appreciate your feedback and will continue to provide you with a great customer service experience. 

Surrayah Rajil's profile image
Surrayah Rajil 
3 years ago

Easy to request assistance, timely and professional service 

Business response:

Hi Surrayah, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Rick's profile image
3 years ago

Good contractors. Prompt to come to make repairs. Came back when further issues happened to complete the job 

Business response:

Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eileen Hynes's profile image
Eileen Hynes 
3 years ago

Friendly customer service , and companies they sent out did excellent work 

Business response:

Hi Eileen, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Celeste cataldo's profile image
Celeste cataldo 
3 years ago

I have used American home shield for just a little over 4 years. I have some issues with contractors not contacting me for service. With a quick call to the customer service line my issue was resolved promptly. 

Business response:

Hi Celeste. Thank you for letting us know about your service experiences. We are here to address your concerns so it is great to know the problem was resolved when you contacted our customer service department. We look forward to providing you even better experiences in the future. 

Danielle Downs's profile image
Danielle Downs 
3 years ago

It's great, they came out right away and fixed everything we need fixed for an electrical problem. 

Business response:

Hi Danielle, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Anthony Richards's profile image
Anthony Richards 
3 years ago

Outstanding service! The Contractor was very knowledgeable of what he was doing. Explained the job with clarity. Easy to understand and follow. I was very satisfied with the service that was provided and would recommend American Home Shield to my friends. 

Business response:

Hi Anthony, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,083 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.