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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Claim for major items are often denied and difficult
They get the job done. Most of the time you have to wait several days to get it done. No exceptions if your HVAC has a problem.
The value is there. It's worth the peace of mind knowing if something breaks, I can get service immediately and at a fair price.
Business response:
Hi Krista, We appreciate your feedback and will continue to provide you with a great customer service experience.
Easy to request assistance, timely and professional service
Business response:
Hi Surrayah, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Good contractors. Prompt to come to make repairs. Came back when further issues happened to complete the job
Business response:
Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Friendly customer service , and companies they sent out did excellent work
Business response:
Hi Eileen, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
I have used American home shield for just a little over 4 years. I have some issues with contractors not contacting me for service. With a quick call to the customer service line my issue was resolved promptly.
Business response:
Hi Celeste. Thank you for letting us know about your service experiences. We are here to address your concerns so it is great to know the problem was resolved when you contacted our customer service department. We look forward to providing you even better experiences in the future.
It's great, they came out right away and fixed everything we need fixed for an electrical problem.
Business response:
Hi Danielle, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Outstanding service! The Contractor was very knowledgeable of what he was doing. Explained the job with clarity. Easy to understand and follow. I was very satisfied with the service that was provided and would recommend American Home Shield to my friends.
Business response:
Hi Anthony, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 96,083 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.