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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've had to call in once and it was fine. They said they would call or get ahold of us within 24 hours but I didn't get a call back from the electric company to schedule one within 24 hours. I had to call and schedule the appointment but that's more on the electric company's issue. The lady said she was really busy and would call me back in about 10 minutes. She called back within a couple minutes and we scheduled it from there. The gentleman that came out and worked on everything was great and consistent. He told me what t... read more
At the back of my stove, a wire was burnt. I can do my claims online with American Home Shield. I did one for this issue and The Supreme Service Group came out. They completed the job and we’re satisfied. Everything was fine.
My disposal wasn't working. I called American Home Shield and they sent somebody out from A Water Solution. The tech analyzed the problem and said that we needed a new disposal because mine wasn't working at all and he couldn't get it to work. He replaced it that same day and did a wonderful job.
Having the AHS policy saved me almost $1000.
We had two issues, one was the plumbing and the other one was the AC, and I called American Home Shield to submit those. They were professional and they did everything on time.
I got a very quick response and my problems were resolved correctly and quickly.
My air conditioner was not cooling down. It was a Thursday evening when I got home and it was really hot. We thought of leaving it for another day to see if it was something and then we turned it on again on Friday and it was not cooling. The lady from American Home Shield that I spoke to did get ahold of A-US Air Conditioning and told me that they would be here Monday between 8:00 and 5:00. She tried to expedite the order, but they were really backed up so they wouldn't be able to get me on the list until Monday. Somebody d... read more
The service was great and my problem was handled very professionally.
We were having gas issues where you could smell extra gas when you turn the burner on. It would change also the temperature when cooking. It would go up and down. We kinda knew it was gonna be faulty because we were trying to get it as long as we could but it was produced in ‘93 or ‘94. When the contractor came out, they checked into it and said there was nothing they could do to fix it.I've had American Home Shield for about six years now and they've always been great. Submitting claims is very easy. The people that come ou... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,583 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.