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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC wasn't working. When the person from A-TX Express came and did some inspection, he was able to find that there was some issue. And then he was able to exactly fix it. He told me he had to clean up the drain. Once the drain was cleaned, everything was fine. The AC is working right now. Everything went fine as per the expectation. The only thing is once you file or open the ticket, and if you're trying to reach out to one of the customer representative, it's real hard to get to them because even after waiting for a coup... read more
Service requests are handled quickly. If they are able issues are handled the same day of request or the following day. Every technician sent to my home has been courteous and knowledgeable regarding the problem.
I get good service. If a big problem they try to give priority.
I had a stoppage in the drain. I submitted a claim on the website of AHS. The contractors came out the next day 'cause it was late at night when I'd done it. The repair was great 'cause I can use the restroom again.
They have always taken care of every problem that have come up at my home. The customer services is always on point or above and beyond.
The technician from High Priority Plumbing was very professional. I had two bathtubs that needed new faucets. And I didn't know whether one was stripped, the knobs that turn on the hot and cold water, or was everything destroyed underneath where we had to replace it. They had to replace one of the bathroom faucets. It was the tub. It wasn't the sink. Both of them had problems. One was stripped and the other one had to be tightened up. The tech did correct both problems and we have not had any problem since. He was very good.... read more
Excellent service to replace the blower motor on my AC unit, the tech was there with the necessary parts the very next day and my cost was only the $100 inspection fee. I renewed my coverage the same day.
Always fast service and updates on service appts.
We're living in an older house and it has a ceiling kitchen. They had the long lightbulbs and there were eight of them in a big square up on the ceiling type of thing, and we were having issues. When we turned the one switch on, it would take forever for some of the lights to come on. So, we changed the bulbs ourselves. But that still didn't work. Someone suggested that more likely though, on the end of it, it might be burning out and that was what causing the light bulbs to burn out. Finally, we got tired of waiting for the... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,583 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.