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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
To many steps to hurdle to get problem solved
I have had a couple claims over the past 2 years. One was quite bumpy but I was very satisfied with the resolution. The most recent claim was outstanding! Great service.
Business response:
Hi Kim. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience in the future as well.
Super easy and fast. Worth the investment.
Business response:
Hi Matt, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Dishwasher was not working correctly. It took three visits to discover the problem what is some shorted out wires. It would've been helpful to check out whether the power source who is the problem to begin with. That's simple step would've saved a
The first claim was fantastic. With my second claim though, it took over a week for the repair people to have the time to come fix it. But when they did it was great.
I have had several Home Warranty companies and AHS is far and away the most responsive and easiest to work with, they are the best!
Business response:
Hi Matthew. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company.
The whole process was an ease!! No hassle at all.
Business response:
Hi Felicia, We appreciate your feedback and hope you continue to enjoy AS and the coverage we provide!
can't thank them enough for following up and overall communication with myself and the contractor.
Business response:
Hi Paul. We are so happy to hear that you are pleased with your service experience. We want you to know you can count on AHS to take care of you home warranty repair needs. Thank you for trusting AHS.
made phone call to automated system-for easy to navigate.everytime spoke to customer servive-very friendly and able to answer my questions
Business response:
Hi Kenny. Thank you for letting us know about your experience. We are happy to hear that you reached us with ease. We look forward to taking care of your repair needs again in the future.
American Home Shield has a 4.8 star rating with 96,067 reviews.
American Home Shield is open now. It will close at 5:00 p.m.