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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just had ceiling fans replaced, excellent job by the technician
I have received excellent service from companies AHS has selected . Everyone has been professional and got the job completed.
The air stopped getting cold in my rental house so I got online and did a claim with AHS. That was extremely simple. I paid the 125 and they sent someone out to fix the unit. From speaking with my tenants, they said that the contractor was really quick. They came in, got right to the problem, and they were gone. As far as interaction, it wasn't unpleasant in any way, shape, or form. My tenants haven't said anything since the visit so I assume that they're cool. American Home Shield did what they said they were gonna do and i... read more
They help the customer first with the issues they are having in there home
responsive, and send great professionals to do the work
I've always been satisfied when the contractors of AHS came out. The customer service of AHS is great too. One time I had to wait quite a while, about 20 minutes. I couldn't get through, it was busy. I hope they could improve the time on the phone. That's hard with the pandemic going on and not that many people working. It's understandable at this time. I have AHS on my residential home and I just recently added American Home Shield to my rental property as well.
Somebody had done a little bit of a shoddy job routing the drain part of the AC. The AC's gonna sweat and there's gonna be a little leakage. It has to be properly funneled and it wasn't. The guy from Ultra Heating & Cooling & Refrigeration did a simple reroute which took him a minute or two. I was extremely happy. He was professional, fast and knowledgeable. Also, he took the time to explain to me how my AC really works. That was illuminating. That was a little extra thing he gave me. It was a little two-minute explanation o... read more
Very helpful fast service go the extra mile to assist customers
We just moved into a new house and a rekey was one of the services offered by American Home Shield. The process was really easy. You online and set it up. AHS has contracts with certain people and they have them contact you. The rekeying thing was great. The only problem I had with AHS was we had another service with them with the garage door opener and it was not repaired. I had to call and find out how to go about the next step because step one didn't work. There was nothing on their website that allowed me to do that. The... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,576 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.