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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,029 reviews
Patrick Connor's profile image
Patrick Connor 
3 years ago

Quick, Efficient, Seamless! Start a request, get confirmation, Schedule appointment within 24 hours! 

Business response:

Hi Patrick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Claudia gilburd's profile image
Claudia gilburd 
3 years ago

It was as expected, just fine. Nice contractor. 

Business response:

Hi Claudia, We appreciate your feedback and hope you continue to enjoy AHS! 

ROBERT LEONARD's profile image
ROBERT LEONARD 
3 years ago

They were very quick to get my problem taken care of. 

Business response:

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Carolyn MURRAY's profile image
Carolyn MURRAY 
3 years ago

Have had good professional service, with fast results. 

Business response:

HI Carolyn, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Joe Burt's profile image
3 years ago

We have always been very pleased with their customer service, promptness, and attention to our problem. 

Business response:

Hi Joe, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Xiomara's profile image
3 years ago

Super great insurance coverage, had to use them in my home and their platinum coverage is the best I did not paid any thing for my water heater super great full 

Business response:

Hi Xiomara. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. 

Roy Askren's profile image
Roy Askren 
3 years ago

Come through every time, great company if you are on a monthly budget and don't have $thousands of dollars laying around to repair or replace critical equipment. 

Business response:

Hi Roy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alyse Kobus's profile image
Alyse Kobus 
3 years ago

It's been just ok so far. I don't like that you have the option to say "still not fixed" and then the new service request it creates charges you, even if you're within the 30 day guarentee. That's not ok, also it was extremely hard to hear the customer service representative that I spoke to on the phone. She was helpful mostly, but I couldn't hear half of what she was asking or saying to help answer her questions. 

Lea LaBalle's profile image
Lea LaBalle 
3 years ago

Every time we need help, they respond quickly. They assign a service provider who's been vetted and is reliable. 

Business response:

Hi Lea, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,029 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.