This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called American Home Shield to file a claim on the air conditioning that wasn't working. When the contractor was here, there was no unnecessary talking. He fixed the problem. He tested it, and he left. He had the part in hand, so it was very efficient. The only thing is because of the weather,it took three weeks for him to show up. But they did tell us that it is going to take long because of the long backlogs. We had a heatwave at that time.
I had AHS do my oven and my dryer. I submitted the claim online and they got back with me right away. Then, the tech came out within the next few days and he had to come back because he had to order a part. But the issues got fixed in a timely manner and everything is working good still. AHS has been great so far and I've been telling people that doesn't have the warranty to get it.
Very pleased with outcome! I am very happy that I chose American Hime Shield as my warranty company! So far, everything I need repaired or problem solved was taken care of on the 1st visit.
The air conditioner wasn't working properly. It wasn't cooling. I did a service request to American Home Shield through email. I logged in and did a service request and then it automatically told me the contractor that was assigned. I do like that feature that tells me within seconds who's being assigned to the service request. American Home Shield's contractors are good. The one thing that I don't like is I put in a service request from my home in Alexandria, Virginia for the water heater. Unfortunately, the plumber had a d... read more
We live in Northern Idaho. Had a problem with our HVAC unit. Contacted American Home Shield and now we are keeping cool in the hot weather and will be warm and cozy this coming winter.
AC Repair by ATR was successful. Tech was professional, followed COVID protocols, diagnosed problem to the fan and was able to replace same. AHS site worked well. Satisfied with problem resolution.
I called American Home Shield and told them I had an air conditioning problem. They told me somebody would be contacting me within 24 hours, but it happened over a weekend. I called them on a Friday, so the contractors called me first thing Monday morning and they came out Monday afternoon. The contractor was great, friendly, personable and he knew what he was doing. He knew exactly what it was. I've used AHS several times for different things and they've always been excellent.
I had an air conditioner that got overflown. Someone from SAP was sent out following a claim for the AC and the guy just said, "You know what, let me just clean it up." He cleaned it and fixed it, and I liked it. It was easy. The only issue that I had was when I called back and I talked to somebody in American Home Shield. The lady was really nice but they had given the appointment to me for Thursday. I called the lady back and asked if there was any way that they could move the appointment because I was afraid that the issu... read more
It was easy to get my washing machine claim with AHS done. But then they gave me a contractor and then they had to get another contractor but that contractor couldn't it. He didn't have enough manpower to do it. Then, National Platinum Service came out and the unit is working good now. They were real professional and the guy who came out was good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,928 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.