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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Comel T.'s profile image
4 years ago

They are very professional and respond to service requests within one day. When I have had an issue with a contractor they are quick to get involved to bring resolution to the problem. 

Denise L.'s profile image
4 years ago

I pay my premium- the coverage is easy to understand. I call, an experienced tech is sent. Things beyond repair are replaced. This is a huge peace of mind for me. 

Robert S.'s profile image
4 years ago

Called about a/c problem and insp and repair done within two days. 

Wilson's profile image
4 years ago

Each time I've used AHS I received fast, quality service 

Rebecca's profile image
4 years ago

Colorado Residential Services came out for my dryer. They said that I'd get a call within 24 hours and I didn't, but I did get the notification. So, I called myself and the guy said that he would call me back, and he did. Then he scheduled to come out the next day or two. He was on time and quick. He fixed the issue.However, my experience with American Home Shield is frustrating. I had an issue with a letter that they sent me. They said I owed money but I didn't because I paid in full when I renewed for the year. It takes fo... read more

Mary E. S.'s profile image
4 years ago

Resolved problem, sensitive to Covid virus, professional. 

Marissa's profile image
4 years ago

All repairs have been handled quickly and with professionalism. 

Cheryl's profile image
4 years ago

I called American Home Shield, spoke to an agent and they said within 24 hours someone will come out for my garbage disposal that wasn't working. It was more like 48 hours when I heard from them, but I understand that with Covid-19, sometimes things take a little longer. Flowright Plumbing then came at the time they said they would come and they fixed the problem. My garbage disposal works now.There are also some things I need fixing in the house, but I don't always have the $100 upfront, so I haven't used American Home Shie... read more

Paula L.'s profile image
4 years ago

I have been an AHS customer for 23years. Most items have been covered when repairs are needed. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.