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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Express Appliance Service came out for our cooktop and their service was excellent. However, when the guy came out and we opened up the box, the cooktop was damaged. They had to send it back. They said they were gonna order another one and we haven't heard anything since. I told my husband that we need to give them a call to find out. It's been a good three weeks. I don't know if it's on backorder or what's the deal. But everything was excellent as far as them coming over and doing what they need to do. They get an A-100 for... read more
I woke up and I heard that the toilet was running, then I called American Home Shield. They gave me between 24 and 48 hours for someone to call and come out. ARM Mechanicals was okay. They just had to come out twice because they didn't fix it right the first time. So far, everything is okay and American Home Shield has been good.
I thought I had heard something like a spark. The contractors came out the same day I submitted the claim for it. He searched everywhere, high and low. He didn't see any faulty wires. He checked the ceiling fan in my son’s room ‘cause that was where we heard it and smelled something. He checked the ceiling fan, and then the next day, the ceiling fan stopped working. I don't think it was anything he did, I think it was just an old ceiling fan. He came back the other day. I went and bought a fan, and he’s gonna replace it. Eve... read more
I had someone come in to do the regular yearly service. When he was here, he was disconnecting things and when I went to put my air on which was working perfectly fine before he came, it was no longer working. He began act like he didn't know what he did. After I discovered he had disconnected my air and shut things off, I called my father who's an electrician to come over and see what did he disconnect. The previous contractor fixed it, put everything back together and made sure everything was properly working. But when he ... read more
It was simple to submit my claim online and when I heard from Greenway, it went well. They were quick to respond and they were able to fix my AC unit quickly. I went four days without AC, but it is what it is. I don't think that they could have moved any faster. Also, I've used American Home Shield a few times for different things and it has always seemed to work. They need to cover water softeners though.
The double oven was not heating. The bottom door wouldn't stay shut. The repair was pretty much scheduled immediately and the guy came out on Monday. He was very competent. He seemed to know what he was doing. I'm very happy with American Home Shield.
My most recent claim was for my refrigerator, which was a follow-up to an earlier claim from the fall, where the water line burst. It took the contractor a few visits in the fall and then it burst again in the summer so for a third time, somebody had come in and repaired it properly. He was professional and prompt. However, earlier this summer, I did not have a positive experience my air conditioning that broke. We contacted AHS. They assigned a contractor who was out the very next day after we reported it. They diagnosed it... read more
I love AHS but not the electrical company they sent to me this last time. The serviceman denigrated AHS and hasn’t reconnected with me for over a week since his visit.
American home shield has been a great asset to my new home purchase. It was so good the 1st year I re upped it for a second. I will recommend them to everyone.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.