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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Paul's Appliance Service came out for our recent claim regarding a leaking washing machine and they handled it great. Submitting the claim with AHS was easy. I did it online.
My experience with my most recent claim with American Home Shield was good. It was for the fridge. I submitted it online and it was easily done. The contractor was prompt. He communicated with me and he resolved the issue. The fridge has been good so far.
The AC didn't cool properly. The company that came out was a great AC group. They were very courteous, kind and safe as they could be. I like AHS. They've always been courteous and on top of it. Sometimes, if the guy comes and has to sit and wait for a response, it takes time. But typically, everything's great.
We had a clog in our main bath. I put in a claim with AHS online and within the next few minutes, I had a call from F6 Plumbing. It was really great and a tech came within a few hours. So far, everything has been good.
I was having leakage come from my air conditioner unit inside of the house. The tech went outside and he cleaned the outside air conditioner unit. He said something about my filter was so dirty that it clogged up one of my lines. So he went outside and he unclogged the line. He sprayed the unit off outside. It was simple but he did a great job. Everything is working perfectly. I like the quick response of American Home Shield. I put a claim in and the tech was out here in a day or two. So that was so awesome for me. I liked ... read more
With American Home Shield, I did periodic every six months checkups on the AC because it's 14 years old. And it's ready to go in a couple of years, but the service was okay. I don't have AHS anymore. I sold the house, and then I reassigned it to the new owner. I got a confirmation of it by email. It was always a challenge to get ahold of an actual person from AHS, but it's just the way it is. The last time I had a claim with AHS, the guy from Third Generation who came out was in and out. He was not very talkative. He was doi... read more
I had an AC claim to American Home Shield. The guy from Fast Response came in and thought he resolved the issue. But then he came back and he was able to resolve it at that time. No parts were needed. I am up and running. The guy was very courteous and extremely professional. Doing the claim to American Home Shield was fairly easy. I called in because I did not know what to do and the rep told me to do that online, so I did. It was pretty quick. The only problem I had, which maybe was something I just didn't read, was the co... read more
I had a leaky toilet claim with Home Shield and the first guy City Plumbing sent didn't attempt to fix it. He started to get in and out as quickly as possible and not really address the issue. Also, he was pretty rude. But with the second guy, I couldn't ask for a better technician. He fixed the toilet really quick and he was real polite. I would highly recommend the second guy. Home Shield is fairly reliable. Sometimes, parts take a little while to get, not necessarily like plumbing where you get it fixed on the same day, b... read more
The website of AHS was easy to use. The contractors that came for our dryer problem were fine. They put a temporary repair until the part came in. Then three days later, they came in and switched out the part. It works now.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.