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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service. Was on hold for quite awhile but worth it!
Great customer service. Needed my Ac fixed, they found a company to fix the same day.I have two elders in my home, I needed the ac fixed .
Timely, customer friendly, great follow up
Easy to request service; fast response and problem solved.
Pleasant and responsive customer service team.
I noticed that the wall and the carpets were wet. We found out the slab had a leak underneath the house and we called AHS. The first tech was kinda rude so we called AHS and let them know. They switched contractors and Advanced came out. The newer guy was good and thorough and they fixed the slab. Right now, we're trying to get ahold of the case managers to send the contractors out. They had to tear out the whole cabinet shelf that I had in my garage and they haven't got ahold of us so we can replace and rebuild that, put al... read more
The cooling was low with my air conditioner. I filed a claim through the website and the timeline and contractor was really good. The air conditioner is working fine for now. The air is cool again. Overall, I had a good experience. It was quick to log the request. The request was assigned immediately and the contractor was really knowledgeable. He fixed the problem very good.
I went online and filed a claim when the air conditioner was not working. Ambient Air is fantastic, because I had another home that I used them on. As a matter of fact, when I sell the HSA warranties there, I tell them about that contractor and how good they are. The roofing contractor on the other hand is horrible. I'm not satisfied with that one at all. Also, I'm not a fan of the plumbing one. But other than that, Home Shield is very easy to work with. The site is user-friendly, and for the price of the home warranty and f... read more
The only problem we have is trying to get them on the phone. It usually takes at least 50 minutes.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.