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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Submitting the request was amazingly easy online! A contractor telephoned within less than a hour to schedule a visit for my issues. Which was scheduled for the next day. The day of the appointment the technician called to let me know he was enroute. And arrived in timely manner shortly after our phone conversation. American Home Shield has saved me a tremendous amount of money with this issue. My impression that I simply needed refrigerant so I called another company on my own and was given an exorbatent list of items which... read more
The AC wasn't cooling the house. We've had three different visits. My lady was there when the first guy came out. She said that he was rather quick with his service in determining what the problem may be. We had to schedule another appointment for the problem to be addressed. We had a different gentleman that came out. I thought that gentleman was rather professional. He seemed to know what he was doing with the repair. But the repair apparently didn't take care of the complete issue because we were still having some problem... read more
American Home Shield has always come through when I've needed them.
The day we moved into the house, the garage door opened and closed, but the very next day, it didn't work. The light in the garage also didn't work and we didn't know what it was. We thought it might have been something electrical. We submitted a claim with Home Shield and it was extremely easy. I did it online. The tech from Chaviano's Electrical Solutions pulled in the driveway two minutes before he was even supposed to be here. He used safety precautions. He then asked, “Did you check the breakers?” Of course we did. It w... read more
I called American Home Shield to file a claim for the AC that wasn't blowing cold air. The process was pretty good. The wait time was a little bit long, but I know it's because of COVID. It is what it is. I called on a Monday morning, and the tech came out on Wednesday about lunch. He called, said he'd be here in about 20 minutes to half-hour and he showed up within the time frame. He chatted with me for a couple minutes about what was going on. He went over and looked at the air conditioner and did a couple things. Apparent... read more
I called for a plumber and American Home Shield sent A-1 Affordable Plumbing within 24 hours. There was water leaking and they absolutely rectified the issue. It was exceptional.
When I put in claims to American Home Shield, they get to it when they get the chance. Recently, my plumbing came out and the first plumber they sent had to cut a 3x3 hole in my ceiling to get to the pipe as it was underneath my air conditioning unit. Another contractor came to do the sheetrock and they fixed that. They didn't paint things though as they only replace sheetrock. In the past 20 years I've had American Home Shied, I've only had one issue and that was them not repairing my air conditioner a few years ago. I had ... read more
My air conditioner was backed up badly, and it was leaking and not working. I did the claim online to American Home Shield instead of calling and they referred me to the AC repair company. This was a Thursday night and the earliest the company could get out was Saturday. So, I was without air conditioning for quite a while and it got bad inside. But once we got people on the site, everything worked out well. The contractor was incredibly late to when they said they would be there and they weren't able to answer the phone ver... read more
The technicians you send out are excellent, the are very very cordial, professional, courteous and most of all they work a job and they are out. Thank you Home Shield
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.