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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Sandra's profile image
4 years ago

American Home Shield is easy to use. They're quick to respond and so far, very worth the monthly amount that I pay. I've told a few of my friends to go with them and they were rather shocked that there was even the ability to do that. My boss told me about this as did other people at work. So, these days, if I'm going to buy something, I’ll go online to do a search for reviews before I even think about going through a company. The technician came out for the garbage disposal and it was good. He had a mask on. He was very qui... read more

Beverly P.'s profile image
4 years ago

Very prompt appointment and very professional 

Jesse's profile image
4 years ago

American Home Shield is very good. It's very easy to submit calls. If I ever have an issue, I can call up the 800 number that's on the website. I've always been able to speak to somebody to help me out with any issues. Recently, Richard's Appliance came out for my refrigerator. I submitted the ticket on a weekend, talked to them Monday or Tuesday and got it scheduled. They called me half hour before they were gonna arrive here so I could kinda put the dogs away. They wore PPE, face masks and little things to cover their feet... read more

We're happy with our plan with American Home Shield. We called them and their contractors came right away. The contractors that AHS sent out for our AC were very good. There was a broken wire and it was a straightforward and easy fix. The experience was very good. But I got a bill for something that I already paid for and I had to wait for them to call me back and it took an hour and a half. Other than that, we're in good shape. 

Martha's profile image
4 years ago

They always have provide great service for the items that insured, they have professional contractors. Though, lately, it's been hard to talk with somebody on the phone. 

Mark P.'s profile image
4 years ago

Except for breaking one of the shelves, everything went well. They replaced the shelf. 

Bill P.'s profile image
4 years ago

Took care of my issues in a timely manner. 

Ethel W.'s profile image
4 years ago

Professional, knowledgeable customer service. 

Anita T.'s profile image
4 years ago

Prompt response and association with professional service people 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.