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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Submitting a claim with AHS was really easy. We were very surprised at how simple it was. I'm very digital too. It's really nice how it's all so we can submit it online. I'm not like waiting on hold. At first, we were a little confused when we had submitted the claim with AHS. Because I got an email that said the contractors were coming in two days. Then I got a phone call. They verified that they were able to come the next day.Both of the email and the phone call listed the same time so I was like, "Wait. So tomorrow, not F... read more
I had an issue with the garbage disposal last week. I was very pleased with how quick and easy it was taken care of.
The fan on my AC wasn't moving when I turned it on and I think the condenser wasn't working properly. I did a claim online and the website was convenient to use for the most part. Liberty Plumbing then came to look at the air conditioning unit and this particular servicer was professional, punctual, and really respectful of the property. Another experience hasn't been as fortunate, but this one was a pleasant working experience. It's the middle of summer and the repair helped us cool down the house.
B & M Appliance came for the microwave and they handled it fine. It was quick and to the point. It happened on a Friday and by Tuesday, they had contacted us. We opted to get our own microwave because the one they were replacing it with was another brand from what we already have in the kitchen. They sent us the paperwork to get the replacement for it done. This is our second year with American Home Shield and we had the three-by-three appliance combo, which is probably the best one to get. Normally, we submit claims online ... read more
It took All Brand Appliance Repair two visits because the first one was to determine what was wrong. Then they had to order parts and they came back very efficiently. They kept me in the loop the whole time and they did the repair. I moved some pieces of furniture for them. The gentleman wore a mask and when he came in, he said that if he needed help with moving things, he would call me but he could handle it on his own. I feel good about American Home Shield. It wasn't like a warranty program on a car where you would have t... read more
I'm very happy with what American Home Shield is providing. It is a whole lot better than the other company I had. This other company would schedule somebody and they were 80 miles away. I also had some problems with some claims with that other company, so it was time to make a change. It was very simple and easy to file an online claim with AHS and they gave a quick response. The service was scheduled within 12 hours which was very nice 'cause we couldn't use the dryer until it was fixed. The Sears technician we had was ver... read more
The sink in the kitchen was thumping. Every time you turned the water, it was maddening. The tech from United Air Temp came out, looked at it and told me that it needed a new faucet. He checked all the other situations it could have been, and it was the faucet. It just was not doing it anymore. We chose to get our own faucet, then the tech came back and installed it, and that was it. He was super nice and helpful, very informative and thorough. I had a very limited schedule that I could see contractor so it took a day or two... read more
Our recent claim with AHS went well. It was for the garage door. It wasn't closing all the way. The contractors that came were really good.
American Home Shield sent A+ Appliance regarding the refrigerator. American Home Shield's website is pretty manageable. Sometimes, I do feel a little bit lost because I'm not sure if I'm doing it right or not doing it right. Instead of sending an email saying, “Hey, they got this and that,” someone could confirm even if it’s through chatline and say, “Hey, we did receive your backups. Did you have any questions?” That is just to make sure that we are okay and I did it right. I’m not an online type person.I had another incide... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.