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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,888 reviews
Justin Capehart's profile image
Justin Capehart 
3 years ago

They always take care of things quickly and efficiently. 

Business response:

Hi Justin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Debra king's profile image
Debra king 
3 years ago

We had our ice maker replaced and fan . They ordered parts that took forever to get in and I called when they came in was put on schedule immediately. The repair man Kevin was great he went over and beyond. 

Business response:

Hi Debra. Thank your for writing a review and letting us know the issue was resolved quickly once the parts arrived. We look forward to providing an even better experience for your next repair need. 

Bev's profile image
3 years ago

I had a problem with my garage opener. I made a phone to American Home Shield - within a county days a company came to the house and resolved the problem to my my satisfaction. 

Business response:

Hi Bev, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frederica Hondras's profile image
Frederica Hondras 
3 years ago

AHS notified professional company in which they give excellent service 

Business response:

Hi Frederica, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield! 

Gerardo De Los Rios's profile image
Gerardo De Los Rios 
3 years ago

place repair order, and it was taken care of within two business days. 

Business response:

Hi Gerardo. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really happy to know that we could do that for you. Thank you for trusting AHS. 

Currie's profile image
3 years ago

Responsive when I need them. But sometimes takes a long time to get someone on the phone. 

James Whitfield's profile image
James Whitfield 
3 years ago

Only issue I've had and have heard from others is how long it takes to replace an appliance 

Colin's profile image
3 years ago

They don't always hire great contractors to do the work that's covered. 

Joy Hallum's profile image
Joy Hallum 
3 years ago

I have had a great experience with American Home Shield 

Business response:

Hi Joy, Thank you for your feedback! We hope you continue to enjoy American Home Shield! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,888 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.