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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had like a blockage down in the drain to the city. It was overflowing in the basement. I filed a claim to American Home Shield and they sent Butler's Rooter. Their guy went down there and found some toiletry products, and then cleaned them out and unblocked it. He was a good guy. I would definitely use them again.
We had an AC claim to American Home Shield where they sent Kravets out. We needed a new switch. Kravets was able to get the existing switch to work temporarily while they ordered a new switch. They came out a couple of days later and replaced the switch. We are very happy. Doing the claim to American Home Shield was easy. I had never done one before, so I didn't really understand that the company that they would assign me to would call me to make the appointment. I thought I had to call them. So, that was a little disconnect... read more
For a few days, our air conditioning wasn't cooling off. We would be sitting in the house and it would be almost 90 degrees in the house. We would look and the AC was running but it was still hot. We would turn it off and sometimes when we turned it back on, it would blow fine for a few days then it would do the same thing. That happened for about a week or so before we called American Home Shield. They sent another company out here that didn't do anything.When we called American Home Shield back, they sent out Arctic Coolin... read more
I had American Home Shield in February even before the pandemic started. I had them when I was in the office working and this was my first time using the service. At first, I was kinda down with American Home Shield because the first company I had was lacking. They didn't know what to do but AHS made up for it by sending out the correct company and making sure that everything was done properly. United Air Temp, the contractor, did better. The compressor top needed to be fixed and the technician fixed that. He cleaned the coi... read more
The toilet was running and the pipe in one of the other bathrooms was leaking. When I tried to do the claim online, there were issues going on with it. Then I called and something dropped on the call, and then I called back and I was finally able to get someone on the line. They had some technical issues going on during the time when I had called about the claim. I told them it was an emergency to try and get it expedited. So they got it on the very next business day that they were gonna come out there. It was all great with... read more
I had two drain stoppages. I went online and it was click, click, click, and within a couple of minutes, someone was assigned to the claim. It was not even a couple of hours that the Roto-Rooter guy called me and asked, "Can I come at this time?" I said yes and it was done. He was very knowledgeable. He knew what he was doing. He gave me an estimate of how long he thought it would take and it even took shorter. He was an expert and it was great. If I ever have an issue next time, I would definitely ask for him if I'm able to... read more
We had a plumbing issue and we got a handyman who does everything to fix it. He stopped the problem, but it ended up being a temporary stop. Then a week before we called Home Shield, I went downstairs to go through something. I realized that the commode was making so much noise. We needed to find a plumber for real. We had been struggling trying to figure out how we could actually find a plumber that was reputable and affordable. We just couldn't figure it out. Finally, my mom said, "You know what? I got a crazy idea. Let's ... read more
I had a washer claim with American Home Shield and they sent Sears out. It went pretty well. The only thing was the parts didn't come in on time, so it kinda delayed the process. I was waiting on the soap dispenser for the washer, and it took probably two weeks to come in. Other than that, once the parts came in, the team came back and was able to repair the units. The guys who came put a mask on, put the boots on their feet and kinda wiped the washer down a little bit once they were done with it.They reached out to me throu... read more
The unit wasn't working, and Fick's Mechanical fixed it. I did the claim online to American Home Shield. Their website was user-friendly. My experience was very good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.