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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,892 reviews
Damian Ramirez's profile image
Damian Ramirez 
3 years ago

It is a hit or miss. Sometimes I get great service but not always. Poor communication 

Alan Castle's profile image
Alan Castle 
3 years ago

They do a great job; however, I believe they could provide more transparency 

Ed Hiscock's profile image
Ed Hiscock 
3 years ago

Service provider was Fast and knowledgeable. 

Business response:

Hi Ed, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Fannie Johnson's profile image
Fannie Johnson 
3 years ago

Because of the $100 to get someone to come out 

Ashley Schmitt's profile image
Ashley Schmitt 
3 years ago

Happy with service and the one low cost I paid 

Business response:

Hi Ashley. Thank you for letting us know you are happy with the service you have received. We are very happy that you are finding the value in the coverage we offer. Thank you for choosing American Home Shield. 

Kathleen M Fox's profile image
Kathleen M Fox 
3 years ago

I am happy with AHS customer service. However, A&E Appliance Repair gets a less than satisfactory rating. 

Business response:

Hi Kathleen. Thank you for letting us know you are happy with AHS. I am sorry to hear that there have been some problems with A&E. We are here to address your concerns. I would be happy to speak with you to address any unresolved issue. 

Rick White's profile image
Rick White 
3 years ago

American Home Shield is always there for you when something goes wrong in your home. 

Business response:

Hi Rick. We are so pleased that you took time to let us know about your positive experience with our company. We are here to take the hassle out of home repairs and we are so happy we were able to do that for you. Thank you for choosing American Home Shield. 

Ruth sabella's profile image
Ruth sabella 
3 years ago

Easy to use, only have had one problem in the many years we have used them. Website wasn't working correctly, thought i had made an appointment for my washing machine and no one showed. Now i just call an speak to a human. 

Business response:

Hi Ruth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

walter Dahlgren's profile image
walter Dahlgren 
3 years ago

excellent support and outstanding technicians 

Business response:

Hi Walter, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,892 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.