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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My air conditioning wasn't cooling. The contractors came and fixed it the other day. They repaired it the last time. ‘Cause they had been out here three times. It’s working fine right now. I’ve had American Home Shield since 2000. They're okay. Over the years, they've reduced a lot of the stuff they cover. So, it’s nice. Not as good as it used to be, but it is what it is.One thing that I had that wasn't covered with the AC was the Freon. It was a $900 out-of-pocket expense. Also, last summer when my AC went out, the whole pr... read more
Timely and professional! They came right out and correctly diagnosed and repaired our AC. We couldn’t be happier with the results. Have been members for years and we’ll continue to be as we’re happy with the services provided.
My experience was great! I signed up on line for some electrical work with our lights. Within an hour I heard from the electrical company and had an appt At 8:30 the next day. The electrician arrived just on time and was done within 45 minutes.
I had somebody come out and they fixed my refrigerator and my dishwasher. The service was good. I'm a realtor and I also use American Home Shield for all of my clients.
There was an electrical wiring that was in the upstairs attic unit that had filled our house with smoke. I made the call to Home Shield, which is usually what I normally do. Sometimes, I would get a representative. But more often, I state what the reason is for contacting a repairman and then the deductible charge is taken. And then, they follow right up with a text and make sure that you got the information of who would contact and their phone number. They're very clear about things. Air Technology was phenomenal. They ende... read more
My air con gave out on me. It was replaced through American Home Shield, and I was very happy. I called them, and then they sent the air con guy at the site. The workers were very professional. Everything seems to be fine. AHS is very prompt and professional. I like working with them.
My sink was not draining and the initial company that was listed to me from American Home Shield said that they couldn't service me because my building had four more floors. So I had to call back to get a second plumber come out. In doing so, there were two claims that were put on my account and I was charged twice for something that I only needed one claim. I had to reach out to Home Shield and spoke with someone who said that it was gonna be refunded within a few days. But I haven't seen it back. That was probably about tw... read more
My sister has American Home Shield in Ohio and she has told me how good they are. AHS will have someone come and look at the appliance and if they can't fix it, then they say it has to be replaced. But the last contractor they sent out was not good. They took the money but the technician never even came to the house. My daughter-in-law has been on the phone with them. They need to replace the dishwasher but this claim has been since June and we are at the end of August. But American Home Shield was good before this dishwashe... read more
American Home Shield has always been good. Out of all of the home warranties that I've had before, they are the best, so I appreciate their service. I also appreciate the timeframe that it takes to get something fixed. I've called in the last three years for at least three different incidences, and in that timeframe, they have always responded very quickly, had the thing checked out, and had it resolved within no more than a three-day window.During the heatwave here in Texas, it was 106 degrees and 89 at night and then the f... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.