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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,451 reviews
Frank's profile image
4 years ago

I've had three claims since I had the insurance with AHS and every one of them has been outstanding. They get with me the next day and the contractors are out at my house the very next day. There was a small problem with the belt of the dryer and the tech fixed it. Also, I had a toilet leak and they were outstanding. Then, the lighting around the swimming pool kept shorting out. A.J. Moore Electric came out and the tech was patient enough to find the problem and fix it for me. He spent about two and a half hours here and he ... read more

Laura H.'s profile image
4 years ago

Thank you for your prompt response time, professional vendors and great service. 

Suzanne's profile image
4 years ago

The oven wasn't heating and American Home Shield got in contact with Express Appliance Service to fix it. The service was very good. It just took a long time to get service in. They told me that it was gonna take a while because they were the only ones that were doing appliances for American Home Shield but they gave me the exact date of when they would come. They came out and took pictures of what they needed. Then, the next guy came out after the part came to me in the house and installed it. They're always very profession... read more

Claudia's profile image
4 years ago

The garbage disposal was not working. Aladdin's Plumbing came out and they replaced it with a new one. It's functioning okay. 

Dennis's profile image
4 years ago

American Home Shield's website was pretty straightforward. I did the claim through it. It's not amazing, but it's definitely not the worst website I've ever dealt with. Air Majesty was looking at my air conditioning unit. It has taken a while to cool, but they checked everything and said that it's working to the best of its ability. They sent out a very nice guy. He seemed professional, arrived on time, and he checked what he had to check and said that the thing's working well and it's just really hot outside. I'd tell other... read more

Jessica's profile image
4 years ago

We had done some construction work in the house. When we were done, we cleaned the stove. It's a gas stove and we couldn't get the igniter to shut off. It kept trying to light so we unplugged it. American Home Shield sent the repairman out. He said that when we cleaned it, it probably got a little too wet around the switches. He plugged it back in and it was fine. The only thing that I found frustrating was that the number that they gave me to GE wasn't a number that seemed to be answered. When they called, it came through a... read more

Jennifer's profile image
4 years ago

My air wasn't cooling. I submitted a claim to American Home Shield online and something happened with the first contractor they scheduled. Things didn't work out. When I called back in to AHS, they rescheduled someone else shortly after. They sent All South Air Systems and things were great. They were in and out within an hour and finished everything. They replaced my compressor and so far, my AC has been working really well. 

Fayyaz's profile image
4 years ago

We had American Home Shield before and I was not happy. We had to cancel the warranty. Later on, we got an email from Select Home Warranty. They were trying to sell their service to us. The problem was they were in all other states but not in Nevada. They recommended going through with American Home Shield again. We wanted to make sure that all of our appliances and all the stuff that we have in the house are protected, so we signed up again. But we were not happy with them because we had a really bad experience. We had a co... read more

Wendy D.'s profile image
4 years ago

Easy to get ahold and sent someone out in just a few days. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,451 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.